Program Manager

The program manager is responsible for contract oversight, including timeliness and quality of deliverables, conflict resolution, and communication with customers, site managers, project managers, subcontractors, and suppliers. The program manager may delegate specific tasks and authority to project managers. The program manager identifies solutions that provide value to the contract and reports project status at monthly management reviews.

The program manager oversees the implementation of the projects and ensures high-quality project deliverables are provided on time. Deliverable due dates are tracked and reviewed with project managers on a weekly basis to ensure requirements are met.

The program manager is responsible for sustainability and expansion of the organization’s capabilities for future government business. The program manager identifies potential partners and subcontractors that expand the capabilities of ACI.

The program manager conducts quality planning and risk assessment during proposal development ensuring that customer and contract requirements are clearly understood and that ACI has the capability to provide these requirements. Determines if ACI and/or its subcontractors have the capability to meet all contract/solicitation requirements. Reviews awarded contracts to ensure it matches submitted quote, only signing the contract upon completion of review. Resolves discrepancies with the customer