Program Manager

The requirements listed are representative of the knowledge, skills, and abilities necessary to perform the essential functions of the job.  To perform this job successfully, an individual must be able to carry out each task satisfactorily and perform other duties as assigned. 
 

• Oversee the operation of the Harmony House, Youth Homeless Demonstration Project, Employment and Training Programs, Alternative Education Programs. Ensure coordination of services and implementation among program staff through the supervisors directly involved with the specific programs.

 

• Coordinate closely with the Branch Operations Director and other staff to ensure effective operation of program contract requirements, and state and federal regulations are met.

 

• Conduct meetings for the purpose of training staff to implement the programs, including policy changes, and addressing employee concerns.

 

• Coordinate all elements of programs to ensure cohesiveness internally and with other key agencies in the communities of Big Horn, Carbon, Stillwater, Sweet Grass, and Yellowstone counties.

 

• Under the direction of the Branch Operations Director, monitor program operating budgets and expenses, budget development; prepare comprehensive program reports.

 

• Evaluate programs on an on-going basis.  Recommend and implement authorized program development/changes.

 

• Attend meetings on behalf of HRDC and maintain on-going communication and networking with community partners and funders.

 

• Establish new partnerships including new worksites, referral sources and potential Grant opportunities.

 

• Establish, monitor, and supervise staff in achievement of agency and program goals.

 

• Attend and participate in required training courses for each individual Grant.

 

• Resolve employee and participant grievances.

 

• Supervise and lead subordinate staff [and volunteers] in a fair and productive manner in accordance with the agency’s policies, and applicable state and federal laws.

 

• Participate in the new employee selection process, conduct employee evaluations, enforce discipline, and terminations as required.

 

• Resolves employee conflicts and client grievances according to established policy and procedures.

 

• Demonstrate competency in leadership; develop and maintain an effective team.

 

• Complete special projects as assigned.  Be flexible in assuming new duties and perform other duties assigned and determined to be productive and efficient for the continuing improvement of the agency.

Additional Knowledge, Skills and Abilities: 

• Brings creative suggestions and potential solutions to direct supervisor regarding work barriers and team efficiency.
• Integrates knowledge of budgeting and management experience into program operations.
• Effectively communicates on all platforms.
• Demonstrates dependability and punctuality.
• Adheres to a consistent work schedule.

• Demonstrates professionalism in the workplace.
  • Maintains professional boundaries with participants;
  • Must have the ability to work with low income and disadvantaged people by modeling an   unbiased, non-judgmental attitude.
  • Demonstrates positive and appropriate interactions with coworkers and management.
  • Contributes to a harmonious and productive work environment.
  • Must be a team player to ensure overall program success.
• Nurtures, builds, and mentors employees to build a cohesive team.