Program Manager, Brand & Experiences

Amazon.com Inc

Austin, TX

JOB DETAILS
SKILLS
Alliance/Partner Management, Alliance/Partner Marketing, Brand Management, Brand Marketing (Branding), Content Management, Cross-Functional, Customer Relations, Market Entry Strategy, Merchandising, Metrics, Nonprofit, Organic Foods, Persuasion Skills, Power Amplifier, Presentation/Verbal Skills, Project/Program Management, Public/Media/Press/Analyst Relations, Quality Metrics, Retail, Storytelling, Strategic Planning, Sustainability, Writing Skills
LOCATION
Austin, TX
POSTED
30+ days ago

Whole Foods Market is the leading natural and organic foods retailer, and we"re building the brand programs, partnerships, and storytelling to match. Our Brand Engagement & Experiences team sits at the intersection of food culture, purpose-driven content, and immersive activations that connect customers, Team Members, and communities to the higher purpose at the heart of our brand: nourishing people and the planet. In the next five years, our goal is to make Whole Foods Market a lifestyle brand.

We are seeking a Brand Content & Partnerships Manager to own two interconnected workstreams: (1) serve as the team"s lead writer across internal and external brand programs, and (2) develop and manage strategic partnerships that amplify our experiential platform, content storytelling, and purpose-driven initiatives. This role will identify, build, and activate collaborations that elevate our Quality Standards, celebrate our suppliers, and deepen Whole Foods Market"s role in the communities we serve.

The right candidate is equal parts exceptional writer and strategic relationship builder. You are someone who can craft a compelling briefing document, a go-to-market narrative, or a partnership pitch with the same level of rigor and creativity. You think big, operate with discipline, and are energized by food culture, sustainability, and the power of brand storytelling to create real-world impact.

Key job responsibilities

Lead Writer & Voice of the Team Serve as the team"s primary writer, crafting articles, talking points, briefing documents, go-to-market plans, runs of show, and executive communications for brand programs, events, and activations. (Insist on the Highest Standards)

Partnership Strategy & Execution Develop and execute partnership strategies that expand the reach and impact of Whole Foods Market"s experiential and storytelling programs, thinking beyond conventional retail partnerships. (Think Big; Bias for Action)

Partner Identification & Evaluation Identify, evaluate, and secure collaboration partners including mission-aligned brands, culinary and cultural organizations, media platforms, creative voices, and suppliers. You are applying high judgment to ensure every partnership aligns with our brand, standards, and values. (Customer Obsession; Have Backbone, Disagree and Commit)

Narrative Development Build compelling partnership narratives that translate food culture, sourcing standards, and community impact into persuasive, insight-driven stories that earn trust with internal and external audiences. (Earn Trust; Learn and Be Curious)

Cross-Functional Activation Responsible for go-to-market strategy, planning and execution of integrated marketing programs and partnerships across brand and product. Collaborate across Sustainability, Quality Standards, PR, Social, Culinary, Merchandising, and Private Label teams to activate partnerships that are purposeful and on-brand, removing barriers and driving alignment without direct authority. (Deliver Results; Earn Trust)

End-to-End Storytelling Own creative storytelling from concept through activation, ensuring every partnership reflects our values, elevates our suppliers, and strengthens brand identity with no compromises on quality. (Ownership; Insist on the Highest Standards)

Experiential Integration Support experiential programming by integrating partnerships into immersive moments that inspire Team Members, customers, and communities. (Customer Obsession; Deliver Results)

Measurement & Optimization Define and track success metrics using data and insights to measure partnership impact across brand perception, community value, sentiment, engagement, and business alignment. (Dive Deep; Deliver Results)

Cultural Relevance Stay ahead of food, culture, and sustainability trends, proactively identifying opportunities for Whole Foods Market to show up meaningfully and authentically. (Learn and Be Curious; Think Big)

About the team

Our team"s mission is to make WFMs higher Purpose tangible by creating programs and experiences that foster connection and inspiration for our TMs, customers, suppliers and communities. We build brand love and reputational trust by bringing our higher Purpose, core values and differentiators to life -- whether it is through Team Member engagement programs, customer facing activations or delivering on community needs through nonprofit collaboration.

About the Company

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Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles