Program Manager - Business PMO

Protingent
  • Santa Clara, CA
  • $75–$82 Per Hour
  • Quick Apply
1 day ago

Job Description

Job Title:Program Manager - Business PMO

Position Description: Protingent Staffing has an exciting contract Program Manager - Business PMOwith our client located in Santa Clara, CA.

Job Description:
  • We are seeking a skilled Program Manager to join the Business PMO team.
  • This role owns delivery across planning, design, testing, cutover, and hypercare —ensuring the business can focus on making the right decisions while execution, coordination, and governance are handled with rigor.
  • This role will report directly to the Director, Mercury Business PMO, and will partner closely with Supply Chain, Order-to-Cash functional leaders, business stakeholders, IT, and PMO teams to ensure readiness, execution discipline, and stakeholder alignment throughout the transformation.
  • The ideal candidate is a structured and detail-oriented Program Manager with experience leading large-scale ERP implementations across end-to-end Supply Chain, including Order-to-Cash processes.
  • They understand the dependencies across business functions—from demand planning through customer invoicing—and have a demonstrated ability to program manage complex enterprise transformations by coordinating cross-functional teams, managing risks and dependencies, aligning business and IT stakeholders, and driving business validation through successful program execution.

Job Responsibilities:
  • Facilitate the end-to-end lifecycle of interrelated projects within programs, and ensure projects are delivered on time and within scope: define project objective, scope, and resource requirements; establish timelines and milestones with gantt charts; manage dependencies and minimize risks; identify and assist in the resolution of conflicts within and between projects; oversee project budgets and resource allocation; and develop methods to monitor project or area progress
  • Build, drive, & enforce project management governance, processes, project plans, schedules, and templates for cross-functional, transformational projects supporting various organizations that include but are not limited to: IT, Sales, Channel, Marketing, Product Management, and more
  • Ensure program documentation and executive updates are delivered consistently, including taking meeting minutes and communicating project updates to project team members, stakeholders, steering committee members, and C-level executives
  • Define and enforce SIT/UAT governance, including ownership of test scripts, test data, defect triage, retesting, and go/no-go criteria. Working alongside vendors to validate complete fixes and regression testing before business retesting begins. Drive governance for cutover planning and execution, including runbooks, sequencing, and escalation during go-live.
  • Provide project management metrics and actionable solutions to help guide leadership decision-making and program prioritization
  • Research, analyze, and recommend solutions and best practices, influencing decisions by providing clear insights and structured options
  • Work with business stakeholders to identify objectives, KPIs, and key metrics of success to measure project/program progress
  • Review and analyze business requirement documents and shepherd the process of clarifying business outcomes with IT’s solutioning plans
  • Proven ability to communicate technical concepts and business impact to team members and leadership in a manner that is readily understandable and actionable
  • Manage and solve scope creep, dependencies, change management, and interventions to ensure project goals are achieved
  • Debrief at the end of each project or program launch and incorporate feedback into Lessons Learned
  • Partner with cross-functional teams from a resourcing and SME stand point, as well as bridge the gaps and silos for cross-functional workstreams.

Job Qualifications:
  • 3-5+ years of experience in program/project management, with preferred experience leading Supply Chain and Order-to-Cash functions through SAP IBP and SAP S/4HANA ERP implementations.
  • Preferred completed Bachelor's degree
  • Proven ability to drive multi phase projects end to end (Plan/Build/SIT/UAT/Cutover/Hypercare).
  • Has built and run SIT/UAT strategies, defect triage, regression planning, and cutover runbooks for ERP go lives.
  • Hands-on with JIRA, structured RAID logs, and collaborative tooling (GDrive, Sheets, Slack/Zoom) in an agile/iterative delivery model.
  • Highly analytical, execution-focused, and detail-oriented, with ability to manage competing priorities under tight deadlines.
  • Strong organizational, facilitation, and communication skills with ability to engage stakeholders at multiple levels.
  • Project Management certification (PMP, CAPM) preferred.
  • Familiarity with Agile/Scrum practices and change management principles is a plus.

Job Details:
  • Job TypeContract
  • Pay Range: $75-$82/hr.
  • Location: Santa Clara, CA (Onsite)

Benefits Package: Protingent offers competitive salaries, insurance plan options (HDHP plan or POS plan), education/certification reimbursement, pre-tax commuter benefits, Paid Time Off (PTO), and an administered 401k plan.

About Protingent: Protingent is an Award-Winning provider of top-tier Engineering and IT talent, trusted by companies at the forefront of innovation — from Software and Aerospace to AI, Clean Tech, Medical Devices, and Connected Technologies. We’re passionate about making a positive impact by connecting exceptional talent with meaningful opportunities and helping our clients build the future.

Numbers & Facts

LocationSanta Clara, CA
Salary$75–$82 Per Hour

Skills

  • Acceptance Testingunmatched
  • Agile Programming Methodologiesunmatched
  • Analysis Skillsunmatched
  • Atlassian JIRAunmatched
  • Best Practicesunmatched
  • Billingunmatched
  • Budget Managementunmatched
  • Bug Tracking/Defect Managementunmatched
  • Business Analysisunmatched
  • Business Processesunmatched
  • C-Level Managementunmatched
  • Calendar Managementunmatched
  • Change Managementunmatched
  • Channel Marketingunmatched
  • Channel Salesunmatched
  • Communication Skillsunmatched
  • Conflict Resolutionunmatched
  • Contract Managementunmatched
  • Cross-Functionalunmatched
  • Customer Support/Serviceunmatched
  • Demand Forecasting/Planningunmatched
  • Detail Orientedunmatched
  • Documentationunmatched
  • ERP (Enterprise Resource Planning)unmatched
  • Establish Prioritiesunmatched
  • Leadershipunmatched
  • Machine Toolunmatched
  • Meeting Minutesunmatched
  • Metricsunmatched
  • Multitaskingunmatched
  • Order to Cashunmatched
  • Organizational Skillsunmatched
  • Performance Metricsunmatched
  • Problem Solving Skillsunmatched
  • Product Managementunmatched
  • Project Estimatesunmatched
  • Project Lifecycleunmatched
  • Project Management Certificationunmatched
  • Project Management Professional (PMP)unmatched
  • Project Planningunmatched
  • Project Scheduleunmatched
  • Project Trackingunmatched
  • Project/Program Managementunmatched
  • RAID Storageunmatched
  • Regression Testingunmatched
  • Requirements Managementunmatched
  • Resource Managementunmatched
  • Risk Managementunmatched
  • SAPunmatched
  • Scrum Project Management and Software Developmentunmatched
  • Slackunmatched
  • Supply Chainunmatched
  • Team Lead/Managerunmatched
  • Team Playerunmatched
  • Test Dataunmatched
  • Test Designunmatched
  • Test Scriptsunmatched
  • Time Managementunmatched

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