Snap Inc logo

Program Manager, Creative & Marketing

Snap Inc

  • New York, NY
  • 3 days ago
  • $142,000–$214,000 Per Year
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Skills

  • Communication Skillsunmatched
  • Content Delivery/Distributionunmatched
  • Content Developmentunmatched
  • Cross-Functionalunmatched
  • Detail Orientedunmatched
  • Diversityunmatched
  • Documentationunmatched
  • Federal Laws and Regulationsunmatched
  • Forecastingunmatched
  • Hyperion Pillarunmatched
  • Leadershipunmatched
  • Legalunmatched
  • Marketingunmatched
  • Marketing Campaignunmatched
  • Medical Conditionsunmatched
  • Medical Geneticsunmatched
  • Multitaskingunmatched
  • Operations Planningunmatched
  • Outbound Marketingunmatched
  • Problem Solving Skillsunmatched
  • Process Improvementunmatched
  • Production Controlunmatched
  • Production Managementunmatched
  • Project Planningunmatched
  • Project/Program Managementunmatched
  • Resource Managementunmatched
  • Risk Managementunmatched
  • Staff Requirementsunmatched
  • State Laws and Regulationsunmatched
  • Strategic Planningunmatched
  • Team Playerunmatched
  • eCommerceunmatched

Description

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

The Company operates Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world, and Specs Inc., a wholly-owned subsidiary dedicated to making computing more human, in addition to Bitmoji, Saturn, and other digital services.

Snapchat believes that each team member makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities outlined in a job description. This job description outlines primary duties, qualifications, and job scope, but does not limit the employee or the organization to just the work identified. It is our expectation that each team member will offer their services wherever and whenever necessary to ensure the success of our endeavors and to pursue individual career growth.

We are seeking a Program Manager to support our Creative and Marketing organization. This role is perfect for someone who is a true jack/jill of all trades - someone who can PM their own work, understands production, thrives in fast-paced creative environments, and is energized by wearing multiple hats. This PM will help operationalize and produce social content, partnership deliverables, and growth-driving initiatives from brief through execution.

What You'll Do:

Program & Project Management

  • Review incoming briefs to ensure clarity on goals, requirements, timelines, and success criteria before kickoff.

  • Partner with cross-functional teams - including Comms, Product, GBX, and external partners - to plan and execute projects from start to finish.

  • Build and maintain detailed project plans, timelines, scopes, and documentation for all projects within your pillars.

  • Manage the day-to-day workflow for priority tentpoles across social, partnerships, B2C PMC and growth initiatives, tracking deliverables, approvals, and risks.

Planning & Operational Rhythm

  • Maintain quarterly roadmaps for your initiatives.

  • Support forecasting and scoping for all planned work, partnering with Resource Management to secure staffing needs.

  • Contribute to annual and bi-annual strategic planning by estimating effort, identifying operational considerations, and highlighting potential risks or opportunities.

Process & Workflow Improvement

  • Identify inefficiencies, gaps, or bottlenecks across pillars and workstreams and recommend actionable workflow improvements.

  • Maintain and evolve documentation, templates, and tools to ensure repeatability and operational consistency.

  • Collaborate with the Group Program Manager and other PMs to improve cross-functional processes and enhance overall team impact.

People & Stakeholder Management

  • Act as a point of escalation for project-related questions or issues within your pillar(s).

  • Foster strong relationships across teams by communicating clearly, collaborating proactively, and encouraging shared ownership of outcomes.

Knowledge, Skills, & Abilities:

  • Strong communicator who can confidently guide conversations, ensure alignment, and drive decision-making.

  • Proven ability to work collaboratively across teams such as Creative, Social, Comms, Product, and external partners.

  • Excellent project management skills: attention to detail, organization, problem-solving, and risk mitigation.

  • Experience balancing project management responsibilities with production oversight and hands-on execution.

  • Resourceful, adaptable, and comfortable navigating ambiguity in a fast-paced environment.

  • Passionate about Snap Inc.'s products, creativity, culture, and community.

Minimum Qualifications:

  • 8+ years of project management, program management, production management, or related marketing/creative experience.

  • Bachelor's degree or equivalent experience.

Preferred Qualifications:

  • Experience managing social-first, partnership-driven, or growth marketing programs.

  • Background in content production across digital, social, video, or integrated marketing campaigns.

  • Experience managing multiple creative projects in parallel.

  • Experience collaborating with leadership and presenting program updates or recommendations.

If you have a disability or special need that requires accommodation, please don't be shy and provide us some information.

"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a "default together" approach and expect our team members to work in an office 4+ days per week.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).

Our Benefits: Snap Inc. is its own community, so we've got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success!

Compensation

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.

Zone A (CA, WA, NYC):

The base salary range for this position is $142,000-$214,000 annually.

Zone B:

The base salary range for this position is $135,000-$203,000 annually.

Zone C:

The base salary range for this position is $121,000-$182,000 annually.

This position is eligible for equity in the form of RSUs.

Numbers & Facts

LocationNew York, NY
IndustryNonprofit Charitable Organizations
Salary$142,000–$214,000 Per Year
Company Size100 to 499 employees
Year Founded1966
Websitehttps://www.snapwa.org/

Benefits

Paid Sick Days, Parking, Prescription Drug Coverage, Employee Referral Program, Retirement / Pension Plans, Tuition Reimbursement, Life Insurance

About Company

Our Story

The name may have changed over the years, but the commitment made when the forerunner of SNAP (Spokane Neighborhood Action Partners) formed in 1966 remains its guiding purpose today. SNAP’s mission was, and is, to provide people of low income with access to needed resources, and to help them make the kinds of connections that create opportunity. Our goal always has been to help build a vibrant community that treats everyone with dignity and respect by advocating for that which is fair, honorable and equitable.

The foundation for what is now SNAP got its start in the summer of 1966, when Father Frank Bach, then the director of Catholic Charities in Spokane, enlisted the assistance of the St. Vincent DePaul Society to establish three community centers, in Hillyard, East Central and West Central Spokane, each with a goal of helping low-income people meet their emergency needs as well as to provide a multitude of services within those communities.

These centers and the community-based programs they initiated were so successful that the Spokane Community Action Agency took over the administration of the neighborhood centers. Unfortunately, that agency lost its funding in the summer of 1973. The programs would have been lost were it not for the intervention of a number of community leaders. New funding was secured and Catholic Charities again administered the program.

Striving to fill growing needs, the Neighborhood Centers had developed an annual budget in excess of $4 million by 1985 and were growing beyond the scope of Catholic Charities. On September 12, 1985, with Tom Pleas as Director, the centers became Spokane Neighborhood Centers, Inc. The incorporators were: P.J. Grabicki, Thelma Pugh, Robert Huckabay, Sheri Barnard, Clarence (Bud) Barnes, Nora Beggs, Ed Stevens and Bill Fearn. The corporation adopted bylaws on December 10, 1985.

Five years after incorporation, leadership shifted with the announced retirement of Director Pleas. The agency’s associate director, Larry Stuckart, was formally named executive director in July 1992. Julie Honekamp assumed the role of SNAP and SNAP Financial Access CEO in June of 2011.

From 1985 through the present, the agency has expanded services to meet the needs of a growing population, proving itself to be more than just “neighborhood centers.” Through continuing expansion and a variety of programs, the agency strives to facilitate long-term solutions for the people it serves.

The agency officially became Spokane Neighborhood Action Programs in December 1991, a name chosen to reflect the breadth of the agency’s operations. In Sheri S. Barnard’s Mayoral Proclamation, the agency pledged to continue providing quality services and to ensure that Spokane remains a place that cares about its citizens. In 2008, the name was officially shortened to “SNAP” and legally changed to Spokane Neighborhood Action Partners.

With a re-energized mission, vision and values statement, as well as a new visual identity, SNAP continues to respond to individual and community needs by providing a range of opportunities that offer stability to our vulnerable neighbors and encourage economic self-sufficiency for those who are able.

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