Program Manager

InterSources Inc.

Dallas, TX

JOB DETAILS
SKILLS
Application Programming Interface (API), Cloud Computing, Communication Skills, Continuous Deployment/Delivery, Continuous Integration, Cross-Functional, Data Management, Data Quality, DevOps, Distributed Computing, Documentation, Engineering Management, GCP (Good Clinical Practices), Healthcare, Java, Leadership, Maintain Compliance, Microservices, Onboarding, Operational Support, Performance Metrics, Pharmacy, Production Support, Program Planning, Project/Program Management, Quality Assurance, RAID Storage, Service Level Agreement (SLA), Software Engineering, Sprint Planning, Team Lead/Manager, Test Automation, Test Strategy
LOCATION
Dallas, TX
POSTED
30+ days ago
Program Manager – Cloud Platform Delivery
Location: Dallas, Tx, Chicago, IL, New York, NY
Mandatory: Cloud Platform Delivery, Domine: Healthcare

Role Overview
We are seeking an experienced Program Manager to lead delivery for a new, high visibility healthcare platform initiative involving multi tenant capabilities, external partner integrations, and a hybrid onshore/offshore engineering organization.
The PM will drive execution across SME teams, backend engineering pods, QA, and infrastructure partners — ensuring speed, quality, and alignment with delivery timelines.

Key Responsibilities Program Leadership & Delivery Execution
  • Own end to end delivery across three core pods: SME workflow team, Java/GCP engineering teams, and QA/DevOps resources.
  • Drive program planning, sprint governance, dependency management, and milestone tracking in a rapidly evolving environment.
  • Maintain and manage RAID logs, ensuring visibility of risks, issues, and decision points for leadership.
  • Translate high level platform vision into actionable epics, timelines, and delivery plans.
Cross Functional Coordination
  • Partner closely with engineering leads, architects, SMEs, QA, and product managers to ensure aligned execution across services, workflows, and integrations.
  • Coordinate with central infrastructure teams for provisioning environments, gateways, containers, and networking components needed for platform development.
  • Facilitate seamless collaboration between leadership teams and engineering resources.
Platform Enablement & External Integrations
  • Drive readiness for onboarding external partners and vendors, ensuring alignment of API contracts, workflows, data schemas, and validation rules.
  • Support integration planning across legacy systems, new microservices, distributed workflows, and external touchpoints.
  • Ensure documentation, processes, and onboarding playbooks are in place to scale the platform.
Quality, Reliability & Operations Alignment
  • Ensure teams meet performance, latency, and reliability KPIs, working with engineering to track SLAs, logs, error tracking, and service health.
  • Align tightly with QA teams on test strategy, automation readiness, data validation, and release criteria.
  • Support operational readiness, including production support structure, incident flows, monitoring expectations, and rollout/rollback strategies.
Communication & Stakeholder Management
  • Provide clear, executive level updates on program status, risks, dependencies, resource needs, and timelines.
  • Collaborate with senior leadership, external stakeholders, architecture groups, and compliance teams.
  • Drive transparency, accountability, and alignment across all delivery streams.

Must Have Qualifications
  • 8–12+ years of Program/Project Management experience, with at least several programs involving cloud-native, API led, microservices architectures.
  • Proven success managing large engineering initiatives with multiple pods, cross functional dependencies, and aggressive timelines.
  • Experience coordinating onshore/offshore delivery models and managing distributed teams.
  • Strong familiarity with backend engineering concepts — microservices, APIs, distributed systems, workflows, and data pipelines.
  • Experience managing platform builds involving multi-tenant capabilities or external partner onboarding.
  • Excellent communication, with the ability to distill complex updates into clear, executive ready summaries.

Nice-to-Have Qualifications
  • Experience in healthcare, pharmacy, payer, or provider systems, especially workflows like intake, eligibility, coverage, or approvals.
  • Exposure to GCP services (BigQuery, Spanner, Pub/Sub, GKE) and cloud operational models.
  • Experience with compliance-driven environments (PHI/PII data, regulated workflows).
  • Familiarity with DevOps practices, CI/CD pipelines, infrastructure provisioning, and environment readiness.

About the Company

I

InterSources Inc.

It’s all about harnessing the real power of data. InterSources Inc was founded in 2007 providing intelligent data solutions to clients across industries and geographies.

Over the years, we have built products on Business Intelligence & Big Data platform simplifying and transforming the way business intelligence and real-time data analytics empower Corporations and end-users using Softwares like Tableau, Business Objects, MicroStrategy, etc.

In the process, we have enabled companies to use data analytics to help better understand, predict and influence consumer behavior, identify new market opportunities as they emerge, provide to users the data they need, alert the user when and why key business metrics have changed and enable them to make smart decisions.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
2007
WEBSITE
https://www.intersourcesinc.com/