Best Practices, Candidate Sourcing, Coaching, Continuous Improvement, Customer Support/Service, Direct Sourcing, Operational Strategy, Performance Metrics, Pinnacle, Project/Program Management, Service Level Agreement (SLA), Sourcing Strategy, Team Lead/Manager
Pinnacle Group is looking for an exceptional Program Manager to direct fulfillment and sourcing efforts for a large contingent labor program. The Program Manager will lead a team of Staffing Managers that work with hiring managers and program suppliers to source talent. Successful candidates will have a demonstrated ability to design sourcing strategies and work with leading staffing firms to find top tier talent. Additionally – the Program Manager must be able to provide exceptional customer service, manage escalations, coach and develop a team, and drive operational effectiveness through industry best practices, continuous improvement, process design, and technology. Achievement of program SLA’s and KPI’s is critical to success.P
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