Program Manager

JOB SUMMARY: The Program Manager is responsible for the successful execution of customer orders from contract award through delivery and closeout. This role ensures programs are delivered on time, within budget, and in full compliance with customer, contractual, regulatory, and quality requirements. The Program Manager serves as the primary customer interface and leads cross-functional teams including Manufacturing, Quality, Supply Chain, and Finance.

DUTIES/RESPONSIBILITIES

• Serve as the primary customer point of contact
• Own overall program performance including cost, schedule, scope, quality, and risk
• Drive program outcomes through management of Customer Order entry, change orders, scheduling, document control, production planning, maintaining main point of contact for internal and external customer communications
• Identify, assess, and mitigate program risks and opportunities
• Support pricing, quoting, and proposal development activities
• Resolve issues that impact delivery, quality, or cost
• Keep senior management and customers informed with regular detailed and accurate reports or presentations as needed