Drive Innovation at the Intersection of Technology and Customer Success

Are you a strategic thinker with strong organizational skills who thrives in fast-paced, collaborative environments? Join our Electronics Manufacturing Services team as a Program Manager and become the essential link between our valued customers and our talented internal teams. In this high-impact role, you'll orchestrate the successful delivery of cutting-edge electronic products from concept through production, building meaningful client relationships while leveraging your leadership abilities to drive operational excellence.

If you have program management experience from any industry and are eager to apply your skills in the dynamic world of electronics manufacturing, we want to hear from you. We're committed to training the right person who demonstrates exceptional drive, adaptability, and a genuine passion for learning.

What You'll Do

• Serve as the primary point of contact for EMS customer accounts, building and maintaining strong relationships throughout the entire product lifecycle
• Lead programs from New Product Introduction through production ramp and ongoing customer support
• Collaborate with cross-functional internal teams to meet aggressive production schedules while maintaining exceptional quality standards
• Develop and manage detailed build plans and material strategies to ensure on-time, on-budget delivery
• Facilitate Customer Focus Team meetings to align resources, resolve challenges, and drive program success
• Monitor and report critical performance metrics including delivery performance, cost management, quality indicators, and customer satisfaction scores
• Optimize inventory management, support demand forecasting, and proactively reduce supply chain risks
• Lead change management processes and ensure seamless cross-functional communication
• Support financial forecasting, backlog analysis, and monitor accounts receivable and tariff implications
• Organize and lead Quarterly Business Reviews with customers to evaluate performance and identify growth opportunities
• Identify and develop additional sales opportunities within existing customer accounts
• Partner with sales teams to develop compelling proposals, quotes, and program expansion strategies
• Champion continuous improvement initiatives that enhance customer value and reduce operational costs

What We're Looking For

Essential Qualifications

• 1+ years of program management experience in any industry
• Proven ability to manage complex, cross-functional projects and communicate effectively with both technical and non-technical stakeholders
• Strong proficiency with Microsoft Excel and PowerPoint
• Excellent interpersonal, negotiation, and communication skills
• Demonstrated ability to build and maintain strong client relationships
• Strategic mindset with strong organizational and time management abilities

Preferred Qualifications

• Bachelor's degree in Engineering, Business, Supply Chain, or related field
• Experience in electronics manufacturing, EMS, or similar technical manufacturing environment
• Knowledge of PCBA, box build, and electronic product lifecycles
• Hands-on experience with ERP and CRM systems
• Understanding of sales processes, value propositions, and account development strategies
• Experience with Lean, Six Sigma, or other continuous improvement methodologies
• Familiarity with quality standards such as ISO 9001, ISO 13485, IPC-A-610, AS9100, ITAR, or RoHS

We Value Potential and Drive

While electronics manufacturing experience is valuable, we're committed to training exceptional candidates who bring transferable program management skills and a genuine passion for technology. If you have a track record of success managing projects, leading teams, and driving results—regardless of industry—we encourage you to apply. Your adaptability, eagerness to learn, and commitment to excellence matter most to us.

Work Environment & Benefits

Work Arrangement

• Primarily office-based with regular, hands-on interaction on the manufacturing floor
• Occasional travel to customer sites and global EMS facilities
• Flexibility for meetings across multiple time zones
• 9/80 work schedule – enjoy every other Friday off for enhanced work-life balance

Comprehensive Benefits Package

• Excellent Health Benefits (medical, dental, and vision) with zero waiting period
• 401(k) with company matching and no vesting period
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Basic Life, Accidental Death & Dismemberment (AD&D), and Disability Insurance
• Generous PTO – 15 days annually
• Paid Holidays – 10 days annually
• Tuition Reimbursement for professional development
• Employee Assistance Program (EAP)
• Exclusive Employee Discounts

Ready to Make an Impact?

If you're a driven professional with program management experience who's ready to grow your career in electronics manufacturing, we'd love to hear from you. Apply today and let's explore how your skills and ambition can drive success in this exciting role.