Program Manager

Program Manager / Product Manager (DSM Programs)
Location: Hybrid - Denver CO
Schedule: In office Tuesday–Thursday | Remote Monday & Friday
Contract Duration: Long-term 12-month contract Pay: $48.27 an/hour

System One is actively seeking a Program Manager / Product Manager to support Demand Side Management (DSM) programs focused on Commercial & Industrial (C&I) customers. This role is responsible for managing the full lifecycle of assigned DSM products and ensuring programs meet regulatory, operational, and financial objectives.
The selected candidate will serve as a key liaison between internal teams, vendors, trade partners, and regulatory stakeholders while supporting energy efficiency initiatives within a highly collaborative environment.

Position Overview
This role supports regulated DSM utility programs designed to incentivize customers to adopt energy-efficient technologies. The “product” being managed is a utility program rather than a physical product.
Responsibilities include ownership of program execution, forecasting, budgeting, stakeholder coordination, regulatory compliance, and continuous process improvement.
The work environment is fast-paced, collaborative, and highly dynamic, requiring a candidate who is comfortable managing multiple priorities and operating within ambiguity.

Program Manager Responsibilities

• Manage the day-to-day operations of assigned DSM programs/products
• Forecast budgets and monitor program performance against filed goals
• Maintain compliance with regulatory requirements and program documentation
• Manage program rules, updates, and customer-facing collateral
• Coordinate with vendors, trade allies, contractors, and internal stakeholders
• Support projects and workflow management within Salesforce CRM
• Participate in meetings with internal sales teams, vendors, and leadership
• Assist with process documentation and internal/external training efforts
• Support regulatory testimony, filings, and reporting activities as needed
• Collaborate with cross-functional teams to improve program delivery and execution

• 3–5+ years of experience in Program Management or Product Management
• Experience with budgeting and forecasting
• Strong Salesforce CRM experience
• Excellent stakeholder and relationship management skills
• Strong Microsoft Office proficiency
• Strong communication and presentation skills
• Ability to work effectively within ambiguous and evolving environments

• Experience within regulated industries such as utilities, energy, government, or large enterprise organizations
• Utility industry experience preferred (electric, gas, water, etc.)
• PMP certification is a plus
• Exposure to reporting dashboards or analytics tools such as Power BI
• Experience presenting to internal and external stakeholders

• Utility or energy organizations
• Regulated industries
• Government or large bureaucratic organizations
• Energy efficiency or sustainability programs
• Product or program lifecycle management roles

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.