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Program Manager DRS
The Program Manager plays a critical role in enabling the successful execution of Digital Retail Solutions (DRS) initiatives across the organization. This role leads multiple related projects and workstreams to deliver strategic business outcomes. This role provides vision, structure, governance, and leadership over complex initiatives that span teams, departments, and geographies. The Program Manager ensures projects are aligned, dependencies are managed, resources are optimized, and benefits are realized.
This position lives within the Global DRS Solutions Development team, and works closely with our Global Product Owners, Market (regional) Product Managers, Technology partners, Global and cross-functional teams to help execute launch activities for our Brink's digital retail solutions.
The Program Manager is accountable for delivering defined programs on time, within budget, and within scope. This role leads end-to-end project planning, execution, budget tracking, resource management, risk management, governance, and overall delivery across cross-functional teams within the context of the project. This role allows shapes initiatives, and helps define scope, structure of programs, identifies projects needed to support, and defines interdependencies.
This role ensures alignment with business objectives and expected outcomes, and follows program and project methodologies while actively managing risk, scope, and stakeholder expectations.
The ideal candidate combines robust program management expertise (in business and product oriented programs) with experience in working in a product organization and has experience working in a fast-paced environment. Candidates should be problem-solvers and have strong communication and collaboration skills.
RESPONSIBILITIES INCLUDE (but are not limited to):
Program Strategy & Roadmap
Partner with key stakeholders to define scope, objectives, and measurable outcomes.
Develop multi-year roadmaps, sequencing, and interdependency plans.
Maintain alignment with organizational goals and strategic initiatives.
Governance & Leadership
Establish and lead program governance structures, including phase-gate reviews and steering committees.
Ensure consistent standards, practices, and quality across all projects.
Manage program risks, issues, escalations, and cross-project conflicts.
Identify project change requests (cope, budget, time) when needed and facilitate review / approval.
Maintain accountability to program (and projects within it) performance (to scope, time and budget).
Integration & Cross-Project Management
Align project charters, plans, and deliverables.
Ensure accurate dependency mapping and resource optimization.
Drive integration across technology, product, operations, and functional teams.
Financial, Resource & Benefits Management
Understand business outcomes and financial goals (revenue, OP, GM, etc.). Drive team to deliver on expected product outcomes on time.
Own the program budget, funding strategy, forecasting, and overall performance to plan.
Track benefits realization and ensure post-implementation outcomes.
Provide financial transparency to leadership and sponsors.
Own resource planning and execution to program needs.
Change Leadership & Communication
Lead organizational change and communication strategies.
Prepare executive-level briefings, dashboards, and narratives.
Influence senior leaders and maintain alignment across diverse groups. Facilitate decision-making and remove roadblocks to maintain delivery momentum, or escalate appropriately leadership for support.
Delivery Assurance
Oversee execution and performance of multiple project teams.
Ensure risks, issues, and escalations are addressed promptly.
Support transition to operations and ensure long-term sustainability.
QUALIFICATIONS
Education & Experience
8+ years of experience leading large-scale, multi-workstream / enterprise programs
Managing global (multi-country / multi-region) experience is required
Bachelor's degree or equivalent; MBA is a significant plus
PMP, PRINCE2, or Agile certifications preferred; LEAN certification a plus
Experience with Microsoft Project, Project for the Web, Azure DevOps/Jira, and Power BI
Skills & Competencies
Strategic leadership and executive influence
Systems thinking and strong analytical skills
Expert program financial and risk management
Exceptional communication, negotiation, and conflict-resolution skills
Critical thinking with data-driven decision-making and problem-solving skills
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Your future is here today.
At Brink's, we provide a supportive and challenging work environment, diverse job opportunities and the chance to make a difference. We invest in you, develop your talents and help you maximize your potential. If you're ready to play a vital role in a growing, Fortune 1000® company recognized for service excellence, you've come to the right place.
Who We Are
As a world leading provider of secure transportation and cash management services, Brink's has been transporting cash and valuables since 1859. We are a full-service provider of secure logistics solutions utilizing our advanced technology, equipment and communications systems to provide end-to-end cash management.
Brink's, Incorporated specializes in worldwide security transportation and cash logistics as one of two core businesses of The Brink's Company (NYSE: BCO), a global leader in security services. Brink's U.S., a division of Brink's, Incorporated, is the largest provider of armored transportation services in the United States, encompassing 9,361 U.S. Employees, 150 vaults, 250 branches and 2,333 armored vehicles.
Brink's Company Culture
At Brink's, teamwork is not just a concept; it's our way of doing business. We rely on each other to achieve our common goals and together, we celebrate our accomplishments. We're united in our efforts to advance Brink's market leadership and to cultivate the values for which Brink's is known.
Why Brink's?
We're different.
The Brink's difference is simple. At Brink's we constantly invest in new technologies and industry alliances that redefine the way we do business. Brink's continually develops stringent performance measures to promote constant improvement and unwavering commitment to excellence. Our integrity is second to none.
Our People
At Brink's, we believe our people are the difference. As a leading service organization, we demand a lot from our employees - integrity, dedication, and an unwavering commitment to service excellence.
In return, we're committed to recognizing and rewarding outstanding performance, and to fostering the success for our employees and our organization through career advancement opportunities, life-long learning programs, and a diverse culture worldwide.
Our Commitment to Diversity
Brink's fosters and sustains a culture in which employees feel welcomed and valued for their individual differences. We are committed to attracting and retaining a workforce representative of our audiences, and we nurture a culture of inclusiveness through our vision, our business strategies, our corporate behavior and our relationships with customers, suppliers, employees, shareholders and our communities.
Our Heritage
Brink's has grown from its humble beginnings in 1859 as a cartage business on the streets of Chicago to one of the world's leading companies. We leverage our resources and industry advances to maintain our status as a pioneer of innovation. Brink's provides secure logistics solutions to banks, retailers and other commercial enterprises through our network and advanced technologies.
Our Benefits
Brink's is committed to providing a compensation package that includes base compensation, variable compensation and benefits. We are proud of our comprehensive compensation program and review it regularly to ensure it reflects the diverse and changing needs of our employees. Designed to help employees make the most of their experience with Brink's, we offer a progressive benefits program.
Our Success
Our progressive culture and dedicated and determined team lead to our continuous success as a worldwide secure logistics and cash management organization. Learn more about employment opportunities at Brink's by visiting brinksinc.com/careers. Brink's is an Affirmative Action and Equal Opportunity Employer M/F/D/V.