Agile Programming Methodologies, Automation, Budget Management, Change Management, Continuous Improvement, Credit Cards, Cross-Functional, Operational Support, Performance Analysis, Process Engineering, Process Improvement, Project Management Professional (PMP), Project/Program Management, Risk, Risk Management, Risk Management Framework (RMF), System Migration, Team Lead/Manager
Role: Program Manager - Prosci Certification
Location: Las Vegas, NV (Hybrid - 3 days a week onsite)
Job Type: Full Time
Experience Required: 15+ years
Description:
- We are looking for a Program Manager with deep experience in Organisational Change Management (OCM), process engineering, and transformation initiatives.
- Ideally, candidates should have experience within Credit Card or Payments domains, specifically across Risk, Fraud, or Operations functions.
Certifications:
Prosci Certification
PMP Certification
Key Responsibilities:
Drive high-stakes modernization programs, leading large and diverse onsite teams to deliver complex, multi-phase initiatives.
Manage and inspire large onsite teams (50+ members) across engineering, operations, and support functions.
Oversee migration of legacy systems to modern platforms with minimal disruption.
Establish governance frameworks, risk management plans, and performance tracking mechanisms.
Coordinate with cross-functional leaders, vendors, and clients to ensure successful execution.
Drive continuous improvement through Agile practices, automation, and data-driven decision-making.
Manage escalations while maintaining team productivity and stakeholder satisfaction.
Required Experience & Skills:
5+ years of experience managing large-scale transformation or modernization programs.
Proven experience managing large onsite teams (50+ members) in complex, multi-stakeholder environments.
Strong expertise in program governance, budget management, and risk mitigation.
Experience with modernization initiatives such as cloud migration, DevOps adoption, or ERP upgrades.