Program Manager – Federal IT Programs

Program Manager – Federal IT Programs (On-Site | Glynco, GA)

"Lead large-scale federal IT programs, drive mission outcomes, and deliver excellence at scale."

Location:Glynco, GA (Primarily On-Site; Limited Remote Flexibility)

Salary: $135,000 – $150,000 Based on Experience and Technical Interview

Citizenship: U.S. Citizen (Required)

Clearance: Not Required

Position Overview

We are seeking a hands-on Program Manager to lead a large-scale Federal IT program supporting mission-critical operations.

This role serves as the senior accountable leader responsible for:

• Program performance
• Contract execution
• Customer satisfaction
• Workforce management (60+ personnel)
• Financial oversight
• Service delivery excellence

You will act as the primary interface with the Government customer, ensuring all contractual, operational, and performance objectives are met or exceeded.

Required Qualifications

Education

• Bachelor's degree in:
• • IT
  • Engineering
  • Business Administration
  • Systems Management
  • Or related field

Experience

• 7+ years of Program or Project Management experience
• CMII and ITIL Experience.
  • Configuration management experience possessing a strong understanding of the ITIL framework regarding change and configuration management.
• Proven experience managing:
• • Federal IT programs
  • Performance-based service contracts
• Experience with:
• • Budgeting and cost control
  • Risk and opportunity management
  • Strategic planning and execution
• Experience developing:
• • Business cases
  • Program plans and schedules

Preferred Qualifications

• Master's degree
• PMP, PgMP, ITIL, or equivalent certification
• Experience managing:
• • Federal IT operations
  • Cloud environments
  • Cybersecurity programs
  • Enterprise service desks
• Experience leading:
• • Large, distributed teams
  • Subcontractor ecosystems
• Experience with:
• • SLAs, QASP
  • Program transitions and modernization

Why This Role Matters

This is a high-visibility leadership position where you will:

• Direct multi-functional teams across IT operations
• Drive program execution in a performance-based environment
• Lead modernization, transition, and continuous improvement initiatives

Success in this role directly impacts mission delivery and customer confidence.

What You'll Be Doing

Program Leadership & Execution

• Lead daily operations and long-term program strategy
• Ensure compliance with:
• • SLAs
  • QASP requirements
  • Contractual obligations
• Drive program performance and delivery outcomes

Workforce & Team Management

• Lead and manage 60+ personnel across multiple teams
• Oversee:
• • Staffing strategies
  • Workforce planning
  • Performance management
• Manage subcontractors and vendor relationships

Financial & Operational Oversight

• Manage program budgets, forecasts, and cost controls
• Ensure execution within approved funding levels
• Develop business cases and support financial planning

Service Delivery & Operations

• Oversee delivery across:
• • IT operations
  • Enterprise service desk
  • Cloud environments
  • Cybersecurity support
• Ensure performance-based service delivery standards are met

Risk, Planning & Governance

• Develop and manage:
• • Program plans and schedules
  • Risk and opportunity documentation
• Implement change management strategies
• Drive continuous improvement across all functional areas

Customer & Stakeholder Engagement

• Serve as primary Government point of contact
• Provide executive-level communication and reporting
• Build strong customer relationships and trust

Core Competencies

• Strong leadership and decision-making skills
• Excellent communication and executive presence
• Ability to balance strategy with execution
• Strong financial and operational acumen
• Ability to manage complex, high-tempo environments

What Will NOT Be a Fit

• Project Managers without program-level ownership
• Candidates without Federal IT experience
• Leaders without large team management experience
• Candidates not willing to work primarily on-site

What Success Looks Like

• Consistent delivery against SLAs and performance metrics
• Strong customer satisfaction and trust
• Effective management of large teams and subcontractors
• On-budget, on-schedule program execution
• Continuous improvement and modernization success

Summary

This is a high-impact leadership role for a Program Manager who thrives in complex Federal IT environments.

We are looking for a delivery-focused leader who can manage people, performance, and priorities-while ensuring mission success at scale.

Benefits Overview

Full-time employees are offered a comprehensive and competitive benefits package, including:

• Paid vacation, sick leave, and holidays
• Medical, dental, and vision health insurance
• Life insurance coverage
• Short- and long-term disability insurance
• 401(k) retirement plan with company match and immediate vesting
• Military leave
• Training and professional development opportunities
• Tuition reimbursement
• Employee wellness program
• Commuter benefits
• And more

Equal Employment Opportunity (EEO) Statement

Fathom Management, Inc. is committed to providing equal employment opportunities to all employees and applicants. All employment decisions-including recruiting, hiring, training, promotion, compensation, benefits, and termination-are made without regard to race, color, religion, creed, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.