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Program Manager (Group Manager)
Department of Transportation
Federal Aviation Administration
ATO, Mission Support Services, Central Service Center, Resource Management Group, AJV-C600
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Summary
The position is located in the Resource Management Group in the Central Service Center, Mission Support Service Unit (AJV). This group is responsible for ensuring seamless support throughout the Service Area on issues related to workforce planning, allocation of staffing resources, performance and training.
Learn more about this agency
Summary
The position is located in the Resource Management Group in the Central Service Center, Mission Support Service Unit (AJV). This group is responsible for ensuring seamless support throughout the Service Area on issues related to workforce planning, allocation of staffing resources, performance and training.
Learn more about this agency
Overview
Help
Accepting applications
Posted yesterday · Apply by 08/18/26
Due by 11:59 p.m. ET on August 18, 2026
Location
1 vacancy in the following location:
Fort Worth, TX
No matching locations found.
Work site options
Telework eligible Yes-Situational telework may be permitted in accordance with agency policy. Relocation expenses reimbursed No Salary $142,891 - $221,407 per year
Salary above includes locality rate of 27.26%.
Pay scale & grade
FV K
Promotion potential NA
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required 25% or less - The job may require up to 25% travel.
Appointment type Permanent
Occupations and job series
Supervisory status Yes Federal service type This job is in the Excepted Service
Drug test No Security clearance Not Required
Announcement number ASW-ATO-26-CM273-99756 Control number 878286900
This job is open to
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Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Clarification from the agency
FAA-Wide
Duties
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The Program Manager directs an integrated Service Area resource management program supporting multiple Service Units across the Air Traffic Organization (ATO). Manages teams through subordinate managers in workforce planning, organizational performance, employee development, staffing resource allocation, financial resource management, and organizational support functions necessary to accomplish Service Area operational objectives. Coordinates Service Area administrative resource management activities with internal and external organizations concerning pay administration, merit promotion, Congressional inquiries, Freedom of Information Act (FOIA) requests, and other organizational support functions affecting Service Area operations.
The work includes complex projects/programs based on the objectives. Directs the administration of training and employee development programs, including Federal Aviation Administration (FAA) Academy quota allocation, technical training, leadership development, safety training, certification tracking, and career progression planning to ensure workforce readiness and compliance with Agency requirements. Evaluates the interrelationships of funding and resource priorities to identify shortfalls and to direct and oversee the preparation of resource appeals. Coordinates financial analysis and cost management efforts using experience applying a detailed technical knowledge of FAA and the ATO appropriations, policies, and procedures.
Applies detailed knowledge of the technical aspect of the work directed, providing strategic oversight of Service Area performance management and employees, employee recognition, and organizational effectiveness programs to improve workforce performance, mission and operational readiness, and workforce capabilities. Plans, directs, and integrates administrative programs governing workforce planning, staffing allocations, organizational structure, organizational performance, employee development, and training to ensure organizational resources are aligned with Service Area mission requirements.
Applies a detailed knowledge of budget, human resource management and other administrative policies and procedures. Managerial duties typically affect managers and employees for more than one organizational unit/project/program, and include: strategic planning; communicating the organizations vision and objectives; setting priorities; assigning tasks and responsibilities; monitoring and evaluating performance of organizational units, managers, and employees; coaching and developing staff and organizational capabilities; approving leave; and taking or approving corrective/disciplinary actions as appropriate.
Contacts are routinely internal and external to the Service Center. Internal contacts are with subordinates, peers, and higher level management to discuss the statuses and results of projects/programs and plan position management, staffing levels allocations and organizational structure for the future. May represent the Mission Support Services (AJV), ATO, or the FAA externally as a primary point of contact for policies/ procedures or other project/program purposes. Has the authority, within guidelines, to make commitments for the major subdivision, to establish new policies/procedures, and to make exceptions.
Work is typically governed by established policies, procedures and mission objectives which leave considerable room for discretion. Provides guidance to subordinate managers and employees for preventing and resolving problems without the intervention of higher level management except where ATO or FAA-wide interests are at stake. Develops and approves solutions to current and anticipated problems which cross organizational lines and disciplines. May participate in developing solutions to FAA-wide problems involving resource management issues.
Requirements
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Conditions of employment
Qualifications
Candidates must have one year (52 weeks) of specialized experience equivalent to the (FV-J or FG/GS14) level that is typically in or related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the work of the position to be filled. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.
Specialized experience includes:
Education
There is no education substitution.
Preview job questionnaire
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements
Work is typically governed by established policies, procedures, and mission objectives, leaving considerable room for discretion. Individual and organizational performance generally are reviewed periodically through performance measures to determine success in achieving planned results. Has broad discretion to ensure the alignment of all projects/programs with the tactical and strategic (short-term and long-term) objectives of the major subdivision and LOB/SO.
Interviews: Some, all or none of the applications may be interviewed.
Supervisory Probationary period: One year supervisory/managerial probationary period may be required.
Incomplete Applications: Please follow all instructions carefully. Errors or omissions may affect your rating. Your application/resume MUST have your official title, grade and series on your work history.
This position is covered by the FAA Core Compensation plan.
This position is not eligible for remote work. Selectee will be required to report to the Southwest regional office and is eligible for telework.
This is not a bargaining unit position.
Links to Important Information: Locality Pay, COLA
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
Applicants must submit an electronic application via Aviator and SF-50 by fax or uploaded via Aviator by the closing date of this announcement. Failure to submit the application and required documentation by the closing date will be ineligible for consideration.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.
Agency contact information
Cindy Muckensturm - Human Resources Specialist
Phone 1 (877) 222-5894 Fax 1 (817) 222-5852 Email cindy.a.muckensturm@faa.gov Address Federal Aviation Administration
ASW Regional HR Services Branch
10101 Hillwood Parkway
AHF-S410
Fort Worth, TX 76177
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
Applicants must submit an electronic application via Aviator and SF-50 by fax or uploaded via Aviator by the closing date of this announcement. Failure to submit the application and required documentation by the closing date will be ineligible for consideration.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.
Expand Hide how to apply
Agency contact information
Cindy Muckensturm - Human Resources Specialist
Phone 1 (877) 222-5894 Fax 1 (817) 222-5852 Email cindy.a.muckensturm@faa.gov Address Federal Aviation Administration
ASW Regional HR Services Branch
10101 Hillwood Parkway
AHF-S410
Fort Worth, TX 76177
US
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Expand Hide next steps
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Federal Aviation Administration
At the FAA, the sky is not the limit-it is just the beginning. Exciting new opportunities are emerging in aviation and aerospace. Significant investments are advancing the research and development of autonomous vehicles, environmentally friendly electric aircraft, high-speed and long-endurance solar-powered aircraft, and new types of space vehicles. Success with these new technologies and vehicle types will introduce new ways to transport people and goods expanding aviations footprint in transportation. People are our strength. We are a diverse workforce of over 44,000 located nationwide and spanning over 120 occupations to include air traffic control specialists, aviation safety inspectors, engineers, scientists, technicians, and business professionals. Join us in our mission to provide the safest, most efficient aerospace system in the world.
Agency contact information
Cindy Muckensturm - Human Resources Specialist
Phone 1 (877) 222-5894 Fax 1 (817) 222-5852 Email cindy.a.muckensturm@faa.gov Address Federal Aviation Administration
ASW Regional HR Services Branch
10101 Hillwood Parkway
AHF-S410
Fort Worth, TX 76177
US
Visit our careers page
Learn more about what its like to work at Federal Aviation Administration, what the agency does, and about the types of careers this agency offers.
Summary
The position is located in the Resource Management Group in the Central Service Center, Mission Support Service Unit (AJV). This group is responsible for ensuring seamless support throughout the Service Area on issues related to workforce planning, allocation of staffing resources, performance and training.
Learn more about this agency
Overview
Help
Accepting applications
Posted yesterday · Apply by 08/18/26
Due by 11:59 p.m. ET on August 18, 2026
Location
1 vacancy in the following location:
Fort Worth, TX
No matching locations found.
Work site options
Telework eligible Yes-Situational telework may be permitted in accordance with agency policy. Relocation expenses reimbursed No Salary $142,891 - $221,407 per year
Salary above includes locality rate of 27.26%.
Pay scale & grade
FV K
Promotion potential NA
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required 25% or less - The job may require up to 25% travel.
Appointment type Permanent
Occupations and job series
Supervisory status Yes Federal service type This job is in the Excepted Service
Drug test No Security clearance Not Required
Announcement number ASW-ATO-26-CM273-99756 Control number 878286900
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| Location | Washington, DC |
| Salary | $142,891–$221,407 Per Year |