Program Manager- HEDIS

• Remote - Work 8-5 their time zone
• MUST HAVE HEDIS experience, strong analytical skills, program or project experience would be ideal.
• Strong excel knowledge.
• Must be able to pull and put together raw data in a summary.

• The Program Manager – HEDIS assists with all aspects of daily operations and various initiatives that support Client Health Solutions' DRE Outreach Program.

• Support the Director, HEDIS Program Management in strategic development and implementation of quality initiatives through process improvements across the Program
• Assist with internal resources and third parties/vendors for the flawless execution of projects
• Oversee client reporting for all completed screenings
• Responsible for client monthly invoicing
• Work to ensure that all projects are delivered on time, within scope and within budget
• Control project scope by gaining initial alignment with internal stakeholders
• Facilitate meetings, follow up on tasks/issues, and transfer important information to leadership as needed
• Measure and track project performance using appropriate tools and techniques
• Develop spreadsheets, diagrams, and process maps to document needs
• Perform risk management to minimize project risks
• Create and maintain comprehensive project documentation
• Report and escalate to management as needed
• Meet budgetary objectives and adjust project constraints based on financial analysis
• Perform other related duties as assigned

• Bachelors degree in a related field or equivalent experience
• 3-5 years of experience with Program Management
• 3-5 years of experience with health care or HEDIS Programs
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Strong working knowledge of Microsoft Office

• Develops, researches, tests, and implements business process improvements, procedures and system changes.
• Evaluate business process changes to identify and document business impacts and benefits
• Act as subject matter expert to provide business requirements for process improvements and system enhancements
• Conduct effective interview/research to determine and document the stakeholders, business needs and requirements Create and analyzes workflow diagrams
• Review technical design deliverables to ensure business objectives are reached
• Provide training including identification of needs, development of materials, communications of changes, manuals, etc
• Provide post implementation support, such as, problem resolution, adjustments to new procedures, and change management.
• Develop presentations of materials, models, findings, plans and/or conclusions Continually looks for process improvement strategies

• Typically has the following skills or abilities:
• Bachelor's Degree in Business Administration or related field or equivalent experience
• 2+ years of experience in data gathering, research & analytics, problem identification, and presenting solution recommendations
• Experience with financial and risk analysis, making recommendations and preparing business cases including cost benefit analysis
• 2+ years of experience using project planning techniques and methodologies
• 2+ years business process analytics skills within Excel, flowcharting, activity diagrams and workflow models
• Understanding and ability to explain related IT systems and their impacts
• Ability to multi-task and work in a team environment
• Ability to effectively communicate information to a wide variety of technical and non-technical individuals or groups Regularly exercises discretion and independent judgment the in performance of his/her job duties

Pavan.p@sunrisesys.com