Program Manager I Location: Providence, RI (100% Onsite, 5 Days/Week) Schedule: Monday-Friday, 8:30 AM-4:30 PM Duration: 10-Month Contract Pay Range: 33-36/hr
Epitec is seeking a Program Manager I to support a large employee benefits organization with the administration and maintenance of employee benefit programs and related systems. This role will focus heavily on Workday Benefits, benefits system support, Open Enrollment activities, reporting, data validation, and project coordination.
Responsibilities
Support employee benefits administration and related business processes within Workday
Assist with benefits configuration, testing, troubleshooting, and system updates
Coordinate Open Enrollment preparation, testing, reporting, and issue resolution
Analyze, audit, and reconcile benefits data using Excel
Manage and track benefits-related projects, deadlines, and deliverables
Monitor ServiceNow tickets and coordinate issue resolution
Work with benefits vendors and internal stakeholders on benefits-related matters
Identify and resolve data discrepancies and system issues
Support benefits reporting, documentation, and communications
Qualifications
Experience working with Workday Benefits and benefits administration
Knowledge of Open Enrollment and annual benefits cycles
Strong Microsoft Excel skills, including data analysis and reconciliation
Experience auditing reports and maintaining data accuracy
Project coordination or project management experience
Experience using ServiceNow or similar ticketing systems preferred
Strong analytical, organizational, and communication skills
Bachelor's degree preferred
If you have experience supporting employee benefit programs, Workday Benefits administration, and benefits-related projects in a fast-paced environment, we'd love to hear from you.