Program Manager I, Transportation Engineering Systems

Amazon.com Inc

Nashville, TN

JOB DETAILS
SKILLS
Budget Management, Business Analysis, Business Intelligence, Business Operations, Business Strategy, Cross-Functional, Customer/Client Research, Data Analysis, Data Science, Data Sets, Establish Priorities, Functional Programming Languages, Improvement Metrics, Leadership, Logistics, Metrics, Network Configuration Management, Network Performance/Analysis, Operations Management, Order/Customer Fulfillment, Performance Analysis, Performance Metrics, Problem Solving Skills, Process Improvement, Project/Program Management, Reporting Dashboards, Requirements Management, Resource Management, Software Engineering, Strategic Planning, Systems Analysis, Technical Operations, Technical Strategy, Transportation Engineering
LOCATION
Nashville, TN
POSTED
8 days ago

Join the Transportation Engineering Systems (TESS) team where you"ll directly influence how Amazon"s transportation network operates at scale. As a Program Manager, you"ll bridge business strategy and technical systems, working with data scientists and engineers to configure and optimize transportation networks that deliver for millions of customers daily. This role offers the opportunity to drive data-driven decision-making across multiple organizations while building analytics capabilities that shape the future of Amazon"s logistics operations.

TESS manages transportation network configuration by partnering with internal stakeholders and systems to deliver measurable business outcomes. You"ll work at the intersection of business and technology, gathering customer insights, mining large datasets, and translating complex requirements into system improvements that directly impact Amazon"s transportation strategy.

Key job responsibilities

  • Manage the full lifecycle of cross-functional programs with impact across multiple organizations, from strategy development through delivery
  • Define program objectives, analyze data, and drive quantifiable improvements using metrics and KPIs
  • Partner with business leaders, engineering teams, and stakeholders to prioritize projects and allocate resources effectively
  • Develop and implement KPI reporting for program portfolios, providing visibility into milestones and performance
  • Create, communicate, and manage project budgets

A day in the life

You"ll start your day reviewing dashboards and metrics that track transportation network performance, identifying opportunities for optimization. You"ll collaborate with Business Analysts and Business Intelligence Engineers to extract insights from large datasets, then translate those findings into actionable recommendations for leadership. Throughout the day, you"ll facilitate meetings with cross-functional teams-from operations managers to software engineers-ensuring alignment on priorities and removing roadblocks. You"ll work autonomously to solve ambiguous problems, whether that"s defining requirements for a new system feature or analyzing why a particular network configuration isn"t performing as expected. Your work directly influences decisions about how Amazon moves packages from fulfillment centers to customers" doorsteps.

About the team

The Transportation Engineering Systems (TESS) team sits at the critical intersection of Amazon"s business operations and technical infrastructure. We"re responsible for configuring and optimizing the transportation network that powers Amazon"s logistics operations globally. Our team culture values data-driven decision-making, customer obsession, and innovative problem-solving. We work collaboratively across organizational boundaries, partnering with operations teams, software engineers, and business leaders to deliver solutions that scale. As part of TESS, you"ll contribute to systems that impact millions of customer deliveries while working with talented professionals who are passionate about operational excellence.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles

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