Program Manager II, Global Carrier Management, Global Logistics Exports

Amazon

Bellevue, WA

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JOB DETAILS

SKILLS

Alliance/Partner Management, Cross-Functional, Customer Experience, Customer Support/Service, Data Analysis, Finance, Industry Standards, Leadership, Logistics, Metrics, Microsoft Excel, Pivot Tables, Process Development, Process Improvement, Process Management, Project Schedule, Project/Program Management, SQL (Structured Query Language), Supply Chain, Trend Analysis, Vendor/Supplier Management, Vlookups, eCommerce

LOCATION

Bellevue, WA

POSTED

29 days ago

Description Amazon.com is seeking a Program Manager II to join our Global Logistics Exports team. In this role, you will develop optimized processes for handling export shipments to connected countries. You'll work on creating a cost-effective, fast delivery service for customers in neighboring countries, managing customs clearance and last-mile delivery. Key job responsibilities - Develop and optimize processes for cross-border shipping exports - Create efficient customs clearance and last-mile delivery solutions - Analyze data using various tools to highlight successes and areas for improvement - Develop action plans and implement process improvements based on data analysis - Collaborate with cross-functional teams to enhance the global shipping experience - Contribute to the globalization of B2C delivery services, setting new industry standards A day in the life As a Program Manager in Global Carrier Management, your day typically begins with team meetings where you'll align on priorities and ongoing projects. Throughout the day, you'll dive into shipping data analysis, identifying trends and opportunities for optimization in our global logistics network. You'll spend time collaborating with 3P customs and logistics partners, working to streamline cross-border processes and enhance efficiency. A significant portion of your time will be dedicated to developing and presenting process improvement proposals to leadership, while also implementing new shipping solutions to enhance the customer experience. Your role involves regular interaction with 3P carriers and cross-functional teams, ensuring alignment on global logistics strategies and maintaining strong partnerships across the organization. About the team The Global Logistics Exports team at Amazon is dedicated to innovating and operating cross-border e-commerce shipping, fulfillment, and customs capabilities. We aim to make cross-border shipping as simple, fast, and reliable as domestic shipping for customers in over 190 countries. Our team reaches customers on all seven continents, constantly pushing boundaries to deliver superior global logistics solutions. Basic Qualifications - 3+ years of program or project management experience - 3+ years of defining and implementing process improvement initiatives using data and metrics experience - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience using data and metrics to determine and drive improvements - Experience working cross functionally with tech and non-tech teams - Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field - Experience working with and managing third party vendors Preferred Qualifications - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization - Experience building processes, project management, and schedules - If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply! - If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply! Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, WA, Bellevue - 82,700.00 - 129,800.00 USD annually

About the Company

Amazon

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

COMPANY SIZE

10,000 employees or more

INDUSTRY

Other/Not Classified

FOUNDED

1994

WEBSITE

http://Amazon.com/militaryroles

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