Sign upLog in
IT Project Manager Jobs in Jersey City, NJ

Program Manager II - IT

HireTalent

Jersey City, NJ

Apply
JOB DETAILS
SKILLS
Agile Programming Methodologies, Artificial Intelligence (AI), Artificial Intelligence (AI) Programming Languages, Atlassian JIRA, Automation, Backlog Prioritization, Budget Management, Capacity Management, Coaching, Code Coverage, Community of Practice (CoP), Contingency Plans, Continuous Improvement, Cross-Functional, Customer Relations, Delivery Driving, Employment Contracts, Environmental Management, Establish Priorities, Fitness, Geography, Incident Management, Insurance, Leadership, Machine Tool, Management of Information Systems/Technology (MIS), Metrics, Microsoft Product Family, On Call, Operational Improvement, Operations Management, Organizational Learning, Performance Metrics, Process Improvement, Process Management, Product Engineering, Product Lifecycle Management, Product Management, Product Planning, Product Programs, Program Planning, Project Planning, Project/Program Management, Quality Management, RAID Storage, Risk, Risk Analysis, Risk Management, Scorecarding, Scrum Project Management and Software Development, Software Development Lifecycle (SDLC), Software as a Service (SaaS), Team Lead/Manager, Time Management, Use Cases
LOCATION
Jersey City, NJ
POSTED
5 days ago
Job Title: Program Manager
Job Location: Jersey City, NJ
Job Contract: 6 Months on W2

Role Purpose
The Program Manager leads complex, cross-functional product and technology initiatives in an AI-powered SDLC. This role sits at the intersection of program leadership, product thinking, engineering orchestration, and innovation enablement driving faster delivery while upholding governance, customer focus, and business alignment.
The role owns and leads across all core skill areas: multi-project delivery plans and risk frameworks, executive stakeholder management, backlog and delivery standards, program KPIs, AI adoption governance, and PMO capability development.

Key Responsibilities
Program Delivery & Planning
Partner closely with VPs, Directors, and Development Managers to contribute to the design of delivery plans providing input on dependencies, buffers, and critical path and supporting capacity management across location-distributed teams.
Facilitate and coordinate structured RAID processes across programs, working alongside senior leadership to ensure risks and issues are surfaced, owned, tracked, and resolved effectively.
Support the establishment of change governance, release, and dependency-coordination frameworks; contribute to the definition of program-level KPIs and help connect delivery metrics to product and business outcomes.
Continuously evaluate and refine delivery processes, identifying inefficiencies and introducing improved ways of working whether through tooling, methods, or structural changes to how programs are run.
Risk & Dependency Management
Own the program-level risk & dependency management process end-to-end maintaining a live risk & dependency register, facilitating regular reviews with VPs, Directors, and Development Managers, and ensuring risks are properly assessed, assigned, mitigated, and escalated where necessary.
Proactively identify emerging risks and dependencies across workstreams including delivery, technical, resourcing, and third-party risks and work with senior stakeholders to develop and execute mitigation and contingency plans.
Facilitate dependency resolution forums and coordination rituals with VPs, Directors, Development Managers, and delivery teams surfacing blockers early and driving timely resolution before they impact the critical path.
Stakeholder Management
Work closely with VP and Director-level stakeholders and Development Managers supporting alignment across organizational boundaries, contributing to executive narratives, and producing portfolio health reporting.
Champion inclusive and transparent communication practices that keep distributed teams informed, engaged, and aligned regardless of geography or time zone.
AI Integration & Governance
Integrate AI tools and agentic workflows into delivery processes; evaluate tool fitness and safety, run pilots and proof-of-value initiatives, and set AI adoption standards and governance for the PMO function.
Technical Excellence & Engineering Operations
Contribute to Technical Excellence reviews in partnership with VPs, Directors, and Development Managers supporting visibility of code coverage, vulnerability remediation, DR capabilities, and cost metrics alongside delivery KPIs.
Own and improve Engineering Operations practices incident management, on-call, change and release controls, environment management, and operational readiness.

Product Operations
Champion Product Operations across the delivery function, partnering with Product and Project Managers to keep roadmaps well-maintained, accurately prioritized, and aligned to current business and customer needs.
Establish and uphold standards for roadmap hygiene ensuring items are clearly defined, appropriately sequenced, free of duplication, and consistently linked to strategic objectives and measurable outcomes.
Define and embed Product Operations practices including intake governance, feature lifecycle management, backlog health reviews, and cross-team prioritization ceremonies.
Act as the connective tissue between product planning and delivery execution reducing friction, improving visibility, and ensuring that what is planned is genuinely deliverable within capacity and dependency constraints.
Partner with Product Managers to improve the quality and consistency of product artefacts including epics, user stories, acceptance criteria, and release plans raising the bar across the function.
PMO Community & Continuous Improvement
Actively contribute to the PMO community of practice sharing lessons learned, playbooks, templates, and innovations that raise the collective capability of the function.
Identify and champion better ways of working across the PMO, whether through process improvements, new tooling, refined standards, or Client delivery approaches proven in the field.
Participate in and help shape PMO-wide retrospectives, knowledge-sharing forums, and capability-building initiatives, ensuring insights from program delivery feedback into organizational learning.
People & Capability Development
Coach junior and mid-level Project Managers on facilitation, planning quality, risk thinking, dependency awareness, and product mindset; design and lead complex workshops and set delivery and backlog standards for the function.
Facilitate innovation workshops, design thinking sessions, hackathons, and AI use-case discovery driving cross-functional, cross-geography ideation and translating outcomes into actionable delivery initiatives.

Qualifications - Required
8 10 years in project/program management, with at least 3 years leading multi-team or cross-functional initiatives in a software product environment.
Demonstrated experience with AI/ML, automation, digital transformation, or agentic workflow adoption.
Strong facilitation capability design thinking, retrospectives, cross-functional planning, and executive alignment sessions.
Proven ability to manage executive stakeholders and represent a delivery function to C-suite and portfolio leadership.
Experience managing program-level budgets, capacity planning, and multi-workstream delivery plans.
Proficiency with Agile/Scrum delivery and modern tooling (Jira, Confluence, Smartsheet, or equivalent).

Preferred
PMP, PgMP, or equivalent certification; Agile/SAFe certification is a plus.
Experience in insurance, insurtech, data services, or regulated SaaS environments.
Familiarity with DORA metrics, Technical Excellence frameworks, and engineering delivery scorecards.
Experience integrating AI tools (Microsoft Copilot, ChatGPT, Notion AI) into delivery workflows.
Exposure to product management frameworks (OKRs, Jobs-to-be-Done, product lifecycle management).

About the Company

H

HireTalent

Resume Resources

Free Resume TemplatesFree Resume Builder

Similar Job Searches

Product Owner JobsScrum Master JobsTechnical Program Manager JobsTechnical Project Manager Jobs