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Program Manager (II)

Iconma

New York, NY

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JOB DETAILS
SALARY
$93.89–$125.88 Per Hour
SKILLS
Analysis Skills, Artificial Intelligence (AI), Change Management, Communication Skills, Continuous Improvement, Cross-Functional, Data Collection, Document Management, Documentation, Editorials, Health Plan, Hubs, Improvement Metrics, Investment Management, Metrics, Onboarding, Organizational Development/Management, Process Improvement, Program Planning, Project Planning, Project Tracking, Project/Program Coordination, Project/Program Management, Schedule Development, Status Reports, Stewardship, Team Lead/Manager, Writing Skills
LOCATION
New York, NY
POSTED
16 days ago
Our client, a Technology company, is looking for a Program Manager (II) for their New York, NY location.
 
Responsibilities:
  • Independently author program charter that addresses scope, timeline, OKRs, resourcing and risks/dependencies of an advanced program.
  • Create project plans that break down a project into discrete phases, include risks/dependencies and provide visibility into program constraints.
  • Effectively build trusted relationships with program stakeholders to enable effective decision making. Optimize program team roles and responsibilities. Manage program escalations in close collaboration with program stakeholders.
  • Design and deliver predictable program communication plans in collaboration with program stakeholders, targeted by stakeholder type.
  • Represent the program team across a wide range of touchpoints.
  • Execute change management requirements that are identified by program stakeholders.
  • Develop change management rollout plans including impact analysis in close collaboration with program stakeholders. Monitor progress of change management rollout and resolve misalignments.
  • Independently determine and collect data required to execute and govern programs effectively. Independently maintain project trackers and status reports. Identify and execute on program tasks, including proactively managing dependencies, while incorporating Product Excellence values, Product Inclusion, and brand trust and reputation.
  • Define program governance structure by determining effective management of mitigations, postmortems, and escalations. drive effective program team meetings.
  • Determine program phasing and metrics that effectively drive continuous improvement including Resource Stewardship in close collaboration with program stakeholders. Establish regular checkpoints to deliver and assess improvement metrics. Provide transparency into and rationale for program pivots.
  • Be an AI power user. Help the team automate go-to-market (GTM) processes, external communications, and project management trackers.
  • Lead the coordination and project management for upcoming Grow with Client launches.
  • Examples of similar past launches that you may lead as a PgM include the Client AI Professional Certificate and Client AI for Education Accelerator. Your work will include managing the workbook schedule, tracking milestones, coordinating with cross-functional counterparts to align ahead of launch, facilitating regular syncs across the team, streamlining communication through weekly roundup emails, and managing all documentation, like launch hubs.
  • Own programmatic and operational work streams for the Client AI for Education Accelerator.
  • Drive adoption and identify improvements in processes to streamline onboarding.
  • Your work will include drafting and managing external communications, interfacing with partners, managing an editorial / content calendar, and using AI tools to supercharge our work.
  • Lead collateral and team documentation refreshes, to ensure the information we share externally and internally stays up-to-date and accurate.
 
Requirements:
Proficiency in:
  • Communications Management (PgM/TPM)
  • Team Management
  • Managing Organizational Change (PgM/TPM)
  • Technical Judgment (TPM)
  • Stakeholder Management (PgM/TPM)
  • Planning (PgM/TPM)
  • Portfolio Management (PgM/TPM)
  • User understanding and empathy
  • Execution and Governance (PgM/TPM)
  • Continuous Improvement (PgM/TPM)
 
Why Should You Apply?Excellent growth and advancement opportunities

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/

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