National Program Manager – Rehab Turn and Maintenance Invitation Homes
Apache Junction, AZ1 day ago
- $53,175–$92,170
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Skills
- Artificial Intelligence (AI)unmatched
- Automationunmatched
- Change Controlunmatched
- Change Managementunmatched
- Configuration Managementunmatched
- Design Flowsunmatched
- Documentation Standardsunmatched
- Identify Issuesunmatched
- Network Designunmatched
- Operations Processesunmatched
- Process Developmentunmatched
- Process Improvementunmatched
- Project/Program Managementunmatched
- Reporting Skillsunmatched
- Risk Analysisunmatched
- Risk Managementunmatched
- Root Cause Analysisunmatched
- Standard Operating Procedures (SOP)unmatched
- Systems Administration/Managementunmatched
- Time Managementunmatched
- Transportation Engineeringunmatched
- Transportation and Traffic Designunmatched
Description
As a Program Manager on the Transportation Engineering Systems (TESS) team, you will learn how Amazon"s proprietary transportation systems make decisions to move packages from the fulfillment network to customers. You will manage system configuration changes that control those systems, working directly with business leaders and program teams to create new transportation flows and design configurations that execute at scale. In this role, you will execute network design changes, dive deep into package flows, troubleshoot system errors, identify process improvements, and build automation, analytics, and reporting capabilities leveraging AI. You will lead stakeholder meetings, manage projects, and contribute to doc writings for the team.
Key job responsibilities
- Manage system configuration changes across Amazon"s proprietary transportation systems to support new and existing package flows
- Track program milestones and communicate status to business leaders and stakeholders
- Execute network design changes end-to-end, coordinating with business leaders and program teams to ensure timely delivery
- Dive deep into package flow data to troubleshoot system errors, identify root causes, and implement fixes
- Identify process improvement opportunities and build automation to reduce manual effort and increase accuracy
- Develop analytics and reporting capabilities leveraging AI to drive data-driven decision-making
- Proactively identify and mitigate risks in system configurations before they impact customers
- Document processes, standard operating procedures, and configuration playbooks for the team.
- Contribute to additional doc writing such as QBR, MBR, and Lessons Learned.
Numbers & Facts
| Location | Tempe, AZ |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
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