Build your best future with the Johnson Controls team!
Who we are:
Johnson Controls is global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places, and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!
What We Offer:
Competitive salary
Paid vacation/holidays/sick time
Comprehensive benefits package including 401K, medical, dental, and vision care.
On-the-job/cross-training opportunities
Encouraging and collaborative team environment
Dedication to safety through our Zero Harm policy
Position Summary
The Program Manager II will lead the resolution of highly complex, technical issues related to compression equipment and process refrigeration systems across industrial applications. This role serves as the critical liaison between Engineering, Quality, and the customer, ensuring timely and effective resolution of field challenges while driving long-term product and system improvements.
The ideal candidate brings deep expertise in gas compression, industrial refrigeration, and process systems within industries such as petrochemical, oil & gas (wellhead compression), nuclear, or pharmaceutical manufacturing. This individual must be equally strong technically and interpersonally, capable of translating complex engineering challenges into clear, actionable communication across all levels of the organization and with customers.
Key Responsibilities
Lead end-to-end management of complex technical issues involving compression equipment and process refrigeration systems
Serve as the primary interface between customers, engineering, and quality teams for high-impact field issues
Drive root cause analysis (RCA) and corrective actions for system-level failures and performance challenges
Coordinate cross-functional teams to resolve critical issues, ensuring alignment on priority, scope, and execution
Manage multiple concurrent technical programs, including timelines, deliverables, and risk mitigation
Analyze field data and system performance to identify trends and systemic issues
Provide technical guidance and leadership during escalations involving industrial equipment and processes
Support continuous improvement initiatives related to reliability, efficiency, and product performance
Assist with new product introductions by ensuring service readiness and field support strategies are in place
Develop clear, concise communication for both technical and non-technical stakeholders
Basic Qualifications
Minimum of 10 years of proven field experience in compression equipment, industrial refrigeration, or related systems
Minimum 5+ years of experience managing technical programs, projects, or complex field issues
Strong background in troubleshooting and resolving complex mechanical/process system problems
Demonstrated ability to work cross-functionally in high-pressure, customer-facing environments
Preferred Qualifications
Bachelor's Degree and 10+ years of relevant field experience (strongly preferred)
Direct experience with:
Wellhead gas compression systems
Industrial/process refrigeration systems
Petrochemical or refining operations
Nuclear or pharmaceutical process environments
Experience with rotating equipment, thermodynamics, and system-level diagnostics
Familiarity with reliability methodologies (RCA, FMEA, Six Sigma)
PMP or equivalent program/project management experience is a plus
Critical Skills & Competencies
Advanced technical expertise in compression and refrigeration systems
Exceptional communication skills (both written and verbal), with the ability to translate complex issues clearly
Strong customer-facing presence and ability to manage high-stakes situations
Excellent problem-solving and analytical thinking
Proven ability to lead without authority in a matrixed organization
Strong organizational and program management capabilities
SALARY RANGE: $112,000 - $187,000(Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.