Job Description
We are seeking a detail-oriented and proactive Program Manager to join our team supporting supplier compliance documentation, business requirements development, and system administration. This role requires someone who thrives in a fast-paced environment and can balance strategic document writing with hands-on project execution and operational support. The ideal candidate is highly organized, an exceptional writer, and comfortable partnering with tech teams on business requirements while serving as a backup for system support when needed.
Key job responsibilities
- Document Writing & Strategy: Author, edit, and maintain high-quality operational documents including OP narratives, standard operating procedures (SOPs), process documentation, and compliance materials
- Project Management: Lead cross-functional projects from initiation through delivery, managing timelines, milestones, stakeholders, and dependencies to ensure on-time execution
- System Support (Backup): Serve as a backup administrator for applications such as CMX1, FoodLogiQ, and other operational platforms, ensuring business continuity during coverage gaps or out-of-office periods
- Business Requirements Documentation: Partner with technology teams to develop, document, and refine business requirements that drive system enhancements, new capabilities, and process automation
- Stakeholder Management: Partner with internal teams, vendors, and cross-functional stakeholders to drive alignment and deliver results
- Process Improvement: Identify inefficiencies in current workflows and implement scalable solutions that improve team productivity and quality outcomes
- Reporting & Communication: Provide regular status updates, metrics, and insights to leadership on program health and deliverables
Numbers & Facts
| Location | Austin, TX |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
- Automationunmatched
- Backup Softwareunmatched
- Cross-Functionalunmatched
- Detail Orientedunmatched
- Documentationunmatched
- Leadershipunmatched
- Metricsunmatched
- Operational Supportunmatched
- Organizational Skillsunmatched
- Process Improvementunmatched
- Product Requirements Document (PRD)unmatched
- Productivity Managementunmatched
- Project Executionunmatched
- Project/Program Managementunmatched
- Quality Managementunmatched
- Requirements Managementunmatched
- Software Administrationunmatched
- Standard Operating Procedures (SOP)unmatched
- Strategic Planningunmatched
- Supply Chainunmatched
- Support Documentationunmatched
- Systems Administration/Managementunmatched
- Time Managementunmatched
- Writing Skillsunmatched
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