Program Manager III, Fraud and Risk Management Operations, Google Store

Google LLC

Mountain View, CA

JOB DETAILS
SKILLS
Algorithms, Artificial Intelligence (AI), Artificial Intelligence (AI) Programming Languages, Auditing, Automation, Business Plan, Cloud Computing, Communication Skills, Cross-Functional, Customer Experience, Customer Support/Service, Data Analysis, Distributed Applications, Engineering Management, English Language, Equal Employment Opportunity (EEO), Establish Priorities, Financial Risk, Forecasting, French Language, Genetics, Incident Management, Incident Response, International Business, Leadership, Looker, Machine Tool, Mechanical Engineering, Network Operations Center, Operations Management, Point of Sale (POS) Systems, Problem Solving Skills, Product Development, Product/Service Launch, Program Planning, Project Schedule, Project/Program Management, Python Programming/Scripting Language, Recruiting/Staffing Agency, Regulatory Requirements, Reporting Dashboards, Retail, Risk, Risk Analysis, Risk Management, SQL (Structured Query Language), Sales, Sales Management, Schedule Development, Security Architecture, Software Engineering, Supply Chain Management, Technical Leadership, Telemetry, Time Management, eCommerce
LOCATION
Mountain View, CA
POSTED
20 days ago

Program Manager III, Fraud and Risk Management Operations, Google Store - Google Careers

Careers

Careers

Skip navigation links

homehome

Home

Home

work_outlinework_outline

Jobs

Jobs

noogler_hatnoogler_hat

Students

Students

googlegoogle

How we work

How we work

handymanhandyman

How we hire

How we hire

person_outlineperson_outline

Your career

Your career

help_outline

Help link

feedback

Send feedback

more_vert

  • Help
  • Send Feedback

Sign in

Careers

Careers

homeHome

work_outlineJobs

expand_more

noogler_hatStudents

expand_more

googleHow we work

expand_more

handymanHow we hire

expand_more

person_outlineYour career

expand_more

job details

arrow_back

Back to jobs search

Jobs search results

4,000 jobs matched

  • Technical Program Manager, Search Platform

Bengaluru, Karnataka, India

  • Software Engineering Manager II, Google Cloud

Bengaluru, Karnataka, India

  • Technical Solutions Engineer I, Infrastructure, Compute, Google Cloud

Bengaluru, Karnataka, India

  • Control Systems Networking Engineer

Sunnyvale, CA, USA; Columbus, OH, USA; +3 more; +2 more

  • Software Engineer, On Device Machine Learning

Taipei, Taiwan

  • Workspace Sales Specialist, Google Cloud (Fixed-Term Contract) (English, French)

Paris, France

  • Staff Data Scientist, Product

Kirkland, WA, USA; Sunnyvale, CA, USA

  • Senior Security Architect, Mandiant, Google Cloud (English)

India | Remote eligible

  • Staff Software Engineer, Home Infrastructure

Warsaw, Poland

  • Senior Staff Applied AI Agent Engineer, GCP

London, UK

  • AI Technical Enablement Program Manager, Google Cloud

Austin, TX, USA; Atlanta, GA, USA; +3 more; +2 more

  • Data Center Mechanical Engineer

Eemshaven, Netherlands

  • Senior Software Engineer, Data Cloud Frontier AI

Kirkland, WA, USA; Sunnyvale, CA, USA; +2 more; +1 more

  • Leadership Technical Program Manager, Planning Operations

Thornton, CO, USA; Addison, TX, USA

  • Senior Software Engineer, AI/ML, Creative Intelligence

Mountain View, CA, USA

  • Senior Account Executive, New Business Sales, Google Customer Solutions

New York, NY, USA

  • Deployment Success Engineer, Platforms and Devices Enterprise Solutions

Mountain View, CA, USA; Austin, TX, USA; +5 more; +4 more

  • ASIC RTL Engineer III, Silicon

Bengaluru, Karnataka, India

  • Software Engineer, Mobile iOS, Maps

San Francisco, CA, USA; Mountain View, CA, USA

  • Supply Chain Program Manager, Cloud NPI

Taipei, Taiwan

Showing 1 to 20 of 4000 rows

1‑20 of 4000

navigate_next

Follow Life at Google on

*

More about us

About usopen_in_newContact usopen_in_newPressopen_in_new

Related Information

Investor relationsopen_in_newBlogopen_in_new

Equal Opportunity

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

More about us

expand_more

Related information

expand_more

Equal opportunity

expand_more

Privacyopen_in_newApplicant & Candidate Privacyopen_in_newTermsopen_in_newManage cookies

helpHelpopen_in_new

arrow_back

Back to jobs search

Program Manager III, Fraud and Risk Management Operations, Google Store

share

  • linkCopy link
  • emailEmail a friend

corporate_fareGoogleplaceMountain View, CA, USA

bar_chartMid

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Apply

share

  • linkCopy link
  • emailEmail a friend

Minimum qualifications:

  • Bachelor"s degree or equivalent practical experience.

  • 5 years of experience in program or project management.

  • Experience with data analysis tools (e.g., SQL, Python/Colab, Looker, or similar dashboarding platforms).

  • Experience in trust and safety or fraud management, including detection, attribution, or disruption of financial threats.

Preferred qualifications:

  • 5 years of experience managing cross-functional or cross-team projects.

  • Experience with fraud process automation and AI or agentic implementations.

  • Experience leading active incident management response and coordinating cross-functional mitigations.

  • Experience auditing customer journeys and internal policies to identify and prioritize financial risks.

About the job

A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It"s your job to coordinate the players and keep them up to date on progress and deadlines.

The Loss Management and Fraud Prevention team operates as a continuous system optimization loop, balancing ML based product innovation with the need to outsmart persistent fraudsters.

In this role, you will solve problems levering AI solutions across product, process, and technology. AI and agentic automation will enable you to scale the breadth and depth of fraud and abuse prevention, detection, and mitigation.

Google Store is our omnichannel, global retailer, leveraging the best of Google to help customers experience our award-winning devices and services. Our team is responsible for a vast portfolio that supports the entire customer journey, from product discovery to upgrading their next device. This portfolio includes the My Pixel app distributed with every Pixel phone, the Google Store global eCommerce platform, our leading edge retail point-of-sale system, and AI-driven algorithms for customer lifecycle management.

The Store team applies Google"s AI to solve complex, real-world problems across our growing global footprint of online and brick-and-mortar storefronts. This ranges from AI-enhanced site operations to agentic AI shopping assistance, ensuring a seamless and intelligent experience at every touchpoint.

The Store team is committed to providing team members with the opportunity to build their applied AI skillset, so that we may ultimately help our customers connect with the best of Google.

The US base salary range for this full-time position is $159,000-$231,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Manage the operational health of manual review tools and partner with scaled operations teams to define workflows, deliver essential tooling, and set clear performance expectations.
  • Scale and improve fraud reporting, monitoring, and alerting across critical vectors by deploying AI and agentic implementations to enhance existing processes and build proactive defenses.
  • Lead cross-functional launch execution and readiness reviews to safeguard and de-risk operations during hardware New Product Introductions (NPIs).
  • Manage active incidents from detection to long-term resolution by coordinating cross-functional teams, communicating risks to leadership, implementing immediate mitigations, and building preventative solutions.
  • Drive the integration of fraud considerations and risk forecasts into global business planning to implement advanced telemetry and optimize risk tracking frameworks.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Follow Life at Google on

*

More about us

About usopen_in_newContact usopen_in_newPressopen_in_new

Related Information

Investor relationsopen_in_newBlogopen_in_new

Equal Opportunity

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

More about us

expand_more

Related information

expand_more

Equal opportunity

expand_more

Privacyopen_in_newApplicant & Candidate Privacyopen_in_newTermsopen_in_newManage cookies

helpHelpopen_in_new

Follow Life at Google on

*

More about us

About usopen_in_newContact usopen_in_newPressopen_in_new

Related Information

Investor relationsopen_in_newBlogopen_in_new

Equal Opportunity

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

More about us

expand_more

Related information

expand_more

Equal opportunity

expand_more

Privacyopen_in_newApplicant & Candidate Privacyopen_in_newTermsopen_in_newManage cookies

helpHelpopen_in_new

Google apps

Main menu

About the Company

G

Google LLC