Program Manager III

ESSENTIAL FUNCTIONS AND MAJOR RESPONSIBILITIES:  

(This list is not intended to detail all aspects of the assigned work but is representative of the job’s overall responsibilities.) 

• Ensures that worker safety and environmental concerns are constantly monitored, and that problems are effectively resolved.
• Establish working relationships with South Korean shipyards and contractors. Understand their capabilities and provide informed recommendations on facilities use and selection of partners.
• Set up a centrally located Vigor Office and travel to various shipyard facilities in southern Korea where the work will be performed.
• Understands OCONUS (Outside Continental United States), Government security requirements and document control to ensure compliance in the Vigor office and in each facility where work is performed.
• Plans, estimates, negotiates, staffs, directs the work, and reconciles final billings on assigned projects. As the top decision maker on the project, resolves any internal issues that arise over the productive, safe management of the project.
• Lead for business development in the far east.  Monitors the market dynamics in AOR7 and provides guidance to strategically bid projects to generate consistent work for South Korean subcontract partners as well as Vigor’s overall repair operation in South Korea.
• Meets or exceeds customers' realistic expectations for quality, productivity and safety on projects, and manages customer relationships through any changes in the scope and price of the project to assure continuing customer satisfaction and profitable project closure. 
• Resolves issues on a day-to-day basis with customers, owners, Port authorities, and other interested parties. Represents the Company fairly and consistently when interacting with customers.
• Works closely with the Contracting & Estimating Department to estimate, plan, execute and settle the projects. Provides all necessary documentation for bill settlement and negotiation of change orders in a timely manner. Advises Contracting Department of opportunities to increase profits and avoid losses.
• Interprets specifications, plans project sequencing and coordinates the various phases of the project to prevent delays and avoid rework. Ensures that change order requests and CFRs are properly written and approves them before providing them to the Project Management team.
• Writes timely and accurate documentation of each job and contributes accordingly to final written specifications.
• Confers with contractor supervision and project management staff, and project inspectors and suppliers of materials, to resolve repair problems and to improve repair methods.
• Plans, coordinates and directs production activities for assigned projects. Through contractor supervision, assures appropriate daily project staffing. Audits subordinates’ reports and monitors job progress to ensure that manpower utilization and allocation meets job requirements and bid expectation. Makes appropriate changes as necessary.
• Prepares periodic management reports on work progress, materials used, costs, and adjusts work schedules as indicated by reports. Ensures adherence to the work process.
• Maintains effective working relationships with both Korean contractors, customers, and contract administrators. Where production complaints or disputes occur within the project, directly or through managers, supervisors or other resources, assure that issues are resolved efficiently and with minimal disruption to the project. 
• Leads the project team in a postmortem review of each completed project and assures complete documentation and dissemination of all lessons learned in order to capture best practices and to avoid repeating mistakes. Ensures that lessons learned on own and other projects are captured in the preplanning phase of new projects.
• Assesses and documents overall work performance of contractors and direct reports by close of project, providing feedback to same. Ensures performance documentation by managers or supervisors of all assigned project personnel. Clearly identifies strengths and weaknesses of project team members and recommends specific development activities.
• Remains technically competent, ensuring personal skills remain current with changes in the field and consistent with Vigor's productivity improvement initiatives.
• The Program Manager is actively involved at an operational level in reviewing the relevant costs data, quality and capability for performing work internally versus subcontracting to outside suppliers and vendors. The incumbent is responsible for the decision to make or buy a product or service for the particular project under their direction after thorough analysis of relevant information.
• The Program Manager plays an active role in managing or providing oversight for the subcontractor and/or vendor performance on the project, including setting expectations for such groups. It is critical to the overall profitability of the project that the Program Manager actively monitors and drives the performance standards of all subcontractors/vendors and holds them accountable.
• Monitors job progress and uses earned value management techniques to identify problem areas and forecast costs. Reports on project performance.

JOB SCOPE: 

The role operates within general parameters but must use sound judgment and independent decision making when carrying out job responsibilities. Has the ability to influence and recommend modifying existing protocols. Typically manages projects that range from $1M - $50M and that can last 16 weeks or longer. The incumbent is held accountable for the overall guidance and consistency across projects to ensure profitable performance of the work is achieved. The incumbent has profit and loss responsibility for his/her projects as well as, a critical role in securing revenue for the Company. Failure to meet the expectations of the customer could result in significant loss of future business.

SUPERVISORY RESPONSIBILITY:   

The position manages as many as ten Vigor employees either directly or through subordinate supervisors. The role operates both as senior oversight but considering this is a new venture the job will require a higher level of hands-on supervision. The incumbent’s operational range must be able to reach from details to strategic levels.

INTERPERSONAL CONTACTS:  

The Program Manager coordinates their efforts with managers and supervisors at all levels in the business unit and with support services managers, who will be in the United States. The incumbent must be effective at influencing and collaborating with a wide range of Korean subcontractor partners not in the direct line of authority to perform successfully. The position is the sole in-person representative of Vigor Marine Group through formal and informal interactions with the customer.

Vigor and its wholly owned subsidiaries are committed to inclusion and diversity by providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veterans, age, genetics, the presence of a physical or mental condition or disability that can be reasonably accommodated, or any other protected class under relevant laws in the locations we operate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and can be requested with Vigor’s Human Resources Department.