Program Manager (III)

Iconma

Sunnyvale, CA

JOB DETAILS
SALARY
$122.26–$141.67 Per Hour
SKILLS
Analysis Skills, Artificial Intelligence (AI), Capacity Management, Change Management, Communication Skills, Continuous Improvement, Data Collection, Documentation, Establish Priorities, Health Plan, Investment Management, Metrics, Organizational Development/Management, Pricing, Process Development, Process Improvement, Program Planning, Project Planning, Project Tracking, Project/Program Management, Reporting Dashboards, Status Reports, Stewardship, System Migration, Team Lead/Manager
LOCATION
Sunnyvale, CA
POSTED
16 days ago
Our client, a Technology company, is looking for a Program Manager (III) for their Sunnyvale, CA/Hybrid location.
 
Responsibilities:
  • Across multiple teams, independently define, drive, and own program charter(s) that address scope, and timeline, OKRs, resourcing and risks/dependencies of moderately complex programs.
  • Translate ambiguous program goals into clear and measurable objectives/milestones.
  • Determine the effective level of program management required of an initiative.
  • Create project plans that break down a project into discrete phases aligned to the needs of stakeholders, include risks/dependencies and support proactive identification of program constraints.
  • Independently determine program phasing and metrics that effectively address continuous improvement including Resource Stewardship.
  • Optimize regular checkpoints and metrics dashboards.
  • Ensure stakeholders are aligned on rationale for program pivots.
  • Independently design and deliver optimized program communication plans including executive and key partner communications.
  • Articulately represent the program across touchpoints.
  • Anticipate change management requirements.
  • Independently develop change management rollout plans for programs including impact analysis.
  • Proactively drive pivots requiring change management, monitor progress of change management rollout, and resolve misalignments.
  • Define future change management needs.
  • Effectively build trusted relationships with senior program stakeholders to proactively enable effective decision making.
  • Resolve prioritization misalignments with stakeholders.
  • Proactively manage program escalations.
  • Independently determine and collect data required to govern programs and effectively drive stakeholder decision-making.
  • Independently maintain project trackers and status reports. Identify and execute on program tasks, including proactively managing dependencies, while incorporating Product Excellence values, Product Inclusion, and brand trust and reputation.
  • Create automated processes to enhance velocity and monitoring.
  • Define program governance structure by determining effective management of mitigations, postmortems, and escalation reports. drive effective program stakeholder meetings.
  • Owns the pricing migration delivery plan and weekly progress against it
  • Manages dependencies between BORM clusters during the peak transformation period
  • Runs the BORM transformation programme board — status, risks, decisions needed
  • Coordinates with A&B, GenAI, SOLE and CLO teams on shared deliverables
  • Documents processes and decisions so knowledge doesn't leave with them
 
Requirements:
Minimum role qualification requires proficiency in:
  • Portfolio Management (PgM/TPM)
  • Team Management
  • Continuous Improvement (PgM/TPM)
  • Managing Organizational Change (PgM/TPM)
  • Communications Management (PgM/TPM)
  • Planning (PgM/TPM)
  • Stakeholder Management (PgM/TPM)
  • Execution and Governance (PgM/TPM)
  • Technical Judgment (TPM)
  • User understanding and empathy
  • Experienced programme / project manager — comfortable with complexity and multiple workstreams (6-10 years of experience)
  • Experience of WFM or Capacity Planning a benefit
  • Strong documentation and handover discipline — the exit just is as important as the tenure
  • Does NOT need to be an AI specialist (beneficial though)— needs to be a strong delivery operator
  • Good at working with ambiguity
 
Why Should You Apply?

About the Company

I

Iconma

ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.

  • Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
  • Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
  • Founded in 2000
  • 2000+ Employees

The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Management Consulting Services
EMPLOYEE BENEFITS
401K, Employee Referral Program, Life Insurance
FOUNDED
2000
WEBSITE
https://www.iconma.com/