Program Manager - Interns

Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.

The Program Manager - Interns position exists to manage the overall strategic direction of the intern program as well as manage an intern staff of over 30 local active interns annually. Works to ensure that the intern program stays in alignment with the direction and needs of Focus on the Family.

Essential Duties/Responsibilities:

• Continually reviews, updates, and monitors the direction of the intern program to ensure that it is aligned with and supports Focus on the Family's mission and strategic objectives
• Educates self and managers on DOL laws and guidelines around interning. Conducts periodic audits of assignments to ensure the line between employment and interning is clear and well defined
• Provides coaching, training, and performance feedback to interns, including participating in discipline and termination with HR leadership if/when necessary
• Coaches managers in the appropriate way to manage, reward, and recognize interns
• Makes updates and proposes larger-scale program changes to senior HR management to keep program current and vital
• Recruits host homes to house interns for their internship
• Manages and edits content on the Focus on the Family Internships website page
• Develops and maintains effective communication and positive relationships with program interns and ministry partners
• Develops and manages new communications initiatives to keep interns informed of ministry information
• Evaluates effectiveness of current and other vehicles of communication.
• Actively recruits interns to meet general and specific needs within the ministry, including managing the end-to-end application process, interviews, reference, and background checks
• Coordinates intern recruitment and outreach.
• Works with department managers to find creative ways to meet departmental and ministry support needs through the intern program
• Provides leadership in the development and execution of intern orientation
• Trains interns on general and specific job duties as related to their assignment
• Ensures that interns are orientated to Focus on the Family's philosophy, core values, pillars, and Focus 5
• Works to ensure that processes and technologies are working effectively and efficiently
• Participates on the project team for any process and/or technical research, upgrades, or changes and makes recommendations of such to senior HR management
• Represents Focus on the Family to community

Other Duties/Responsibilities:

• May also recruit for regular/paid positions

• Performs other duties as assigned

Managerial Breadth/Scope of Job:

• Manages the program and assists in the supervision of interns

Working Environment/Physical Requirements:

• Ability to travel to 1-4 out of state College Career Fairs annually

• This role may require occasional travel including nights and weekends

• Must be able to pass a Post Offer Prehire Physical exam

• Office environment

• Must be able to participate in activities scheduled for the interns (i.e.- white water rafting, hiking, volleyball, etc.…)

• Ability to work 7-8 weekends during the summer

JOB QUALIFICATIONS/REQUIREMENTS

Character/Spiritual:

Exemplifies Ephesians 5:1-2, "Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us..."

Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, "Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age."

Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct and Statement of Faith; upholds Focus on the Familys ministry in prayer

Prays personally for Focus on the Family's staff and constituents and may occasionally lead in a public prayer

Engages in Christian ministry

Demonstrates behaviors aligned with FOF core values

This role is considered a Spokesperson for Focus on the Family and should represent Focus' position and tone at all times

Personal Characteristics:

• Exhibits self-motivation and entrepreneurial way of accomplishing essential duties

• Conveys warmth and a genuine interest in people

• Demonstrates critical thinking and problem-solving skills

• Adept at building and maintaining relationships within and outside of FOF

• Emotionally resilient and capable of handling pressure without inappropriate disappointment or personal reproach

• Demonstrates strong emotional intelligence and moral character when interacting with others

Knowledge/Experience:

• Bachelor's degree in a liberal arts field and/or commensurate experience

• 3-5 years of broad experience dealing with the public in a service-related industry

• Working knowledge of FOF mission, philosophy, values, and objectives

• Solid understanding of interning, staffing, program management, change management or related discipline

• Experience leading spiritually through Bible study teaching and discipleship

Skills, Abilities, and Special Talents/Gifts:

• Well-developed social skills

• Ability to work independently and use sound judgment on when and what to refer to supervisor

• Ability to effectively communicate with individuals from all walks of life

• Creative thinking to see solutions outside the box

• Ability to think strategically to anticipate ways to meet ministry needs

• Ability to produce appealing and persuasive presentations

• Ability to develop and articulate strategic program goals and or changes

• Excellent customer service skills

• Proficient in PC use and Microsoft programs

Stewardship Requirements:

• Monitors and reviews all aspects of the intern program to make sure that all resources. human, technical and financial, are being utilized in the most effective and efficient way

• Manages a budget of over $100,000 for the intern program

Pay Range: $26.85 to $31.81

Application Materials Required: Cover Letter, Resume/CV

• Colorado Residents: In any materials you submit, you may redact or remove any age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. 2. A cover letter that specifically addresses the job requirements and outlines qualifications.

Focus on the Family puts a high value on our team members and offers a unique benefit package.

Employees scheduled for 20 hours or more per week are eligible for:

• Norton LifeLock ID Theft Coverage
• Legal Shield/ID Shield Coverage
• AFLAC
• 403B Retirement Plan
• Vacation Time & Vacation Payout
• Sick Time
• Holidays
• Service Awards
• Community Service Days
• Bookstore Discount
• Fitness Center

Employees scheduled for 30 hours or more per week are eligible for all the above and:

• Medical Plan
• Dental Plan
• Vision Plan
• Life Insurance
• Disability Insurance
• Flexible Spending Accounts
• EAP (Employee Assistance Program)
• Tuition Reimbursement
• Warehouse Membership Reimbursement

Note: This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.

• Temporary employees are not eligible for benefits, except for:
• Sick Time
• Bookstore Discount
• Fitness Center

Tentative Search Timeline:

• Priority will be given to applications submitted by July 25, 2026 However, this posting will remain open until filled.
• The potential employee start date is August 3, 2026

Posting date: June 25, 2026

Un-posting date: ongoing until filled

Posting contact email: job@fotf.org

Helping Families Thrive in Christ! Focus on the Family is a 501c3 Christian Non-Profit Ministry.