Customer Job
Program Manager - IV
Job ID: 26-01417
Title: Program Manager
Location: Remote
Duration: 12+ months contract with possibility of extension and conversion
Must have skills: Consulting experience from big 4 or major consulting firms, Project Management, Communication, Presentation, Requirements gathering, basic understanding of E2E compensation process
Teachable skills: Compensation structure, E2E system
Optional skills: Salesforce/org62
Preferred: Experience working with different teams (cross-collaboration) is preferred, consulting experience for a major consulting firm, M&A experience is preferred
About the role:
- The Program Manager will support complex, crossfunctional initiatives within the Products & Marketing organization. This role requires a strong consulting mindset, exceptional communication, and the ability to manage large programs in a matrixed environment. The ideal candidate brings Big 4 or major consulting firm experience paired with robust program/project management skills, preferably within SaaS or commercial software environments.
- This contractor will be responsible for developing and maintaining program documentation, leading meetings, tracking deliverables, driving accountability, and ensuring alignment across multiple stakeholders. They will evaluate data, identify optimization opportunities, and support process automation while managing interactive and creative marketingrelated projects.
Day to Day:
Contractor is expected to be able to schedule and lead meeting, reach out to necessary team member as issues come up, ensure completion of project plan and track progress
Key Responsibilities:
Program & Project Management:
- Own and manage large programs with multiple subprojects and crossfunctional contributors.
- Build and maintain program plans, schedules, and documentation (agendas, minutes, status reports, metrics).
- Track progress against timelines; escalate risks and drive issue resolution.
- Ensure alignment with organizational processes, methodologies, policies, and project sponsor goals.
- Coordinate and trafficmanage interactive/creative and marketingrelated deliverables.
Stakeholder & CrossFunctional Leadership:
- Operate effectively in a matrix environment, driving clarity and decisions across multiple teams.
- Facilitate requirementgathering sessions, workshops, and working meetings.
- Develop and deliver clear, executiveready communications and presentations.
- Collaborate closely with business partners, engineering, marketing, and product teams.
Execution Excellence:
- Evaluate program data, identify trends, and propose improvements or automation opportunities.
- Maintain detailed program artifacts, trackers, and status dashboards.
- Ensure project milestones are met and stakeholders remain informed and aligned.
- Apply industrystandard program/project management best practices to all workflow stages.