Program Manager

POSITION TITLE: Program Manager

LOCATION: Knoxville, TN

STATUS: Full-Time Salaried (Exempt)

PROGRAM: VOA Work / HVRP Program

REPORTS TO: Director, VOA Work

INTRODUCTION:

Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.

BENEFITS:

Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:

Health and Wellness

Employee Assistance Plans (EAP)

Health and Wellness Program

Medical Coverage

Dental Coverage

Vision Coverage

Flexible Spending Account

Health Spending Account

Short Term Disability

MetLife Legal Plans

Financial Wellbeing

Competitive Compensation Packages

Life Insurance (company paid)

403b retirement plan with company fund matching

Employee discounts

• Loan forgiveness options through federal programs

(National Health Corp & Public Service Loan Forgiveness)

• All company paid benefits and paid time off effective day one

Work Culture

Commitment Committee

Justice Committee

Integrity Committee

Compassion Committee

Retention Committee

JOB SUMMARY AND QUALIFICATIONS:

The Program Manager provides leadership, oversight, and operational management for the HVRP Program. Working on-site in Knoxville, Tennessee, the Program Manager supervises staff, manages program operations, ensures grant compliance, oversees program effectiveness, and supports expansion activities under the direction of the Director of VOA Work.

Qualifications:

• Bachelor degree in Social Work or related field with three years experience, or seven years relevant experience without a degree.
• Demonstrated leadership, program management, staff supervision, and grant management experience.

RESPONSIBILITIES:

• Oversee day-to-day operations of the HVRP program.
• Ensure program goals, grant deliverables, and service outcomes are achieved.
• Provide staff supervision, leadership, and training.
• Ensure compliance with VOA policies and COA standards.
• Complete required reports and documentation.
• Develop community partnerships and outreach activities.
• Assist with budgets, manuals, policies, and operational planning.
• Perform PQI duties as assigned.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.