Program Manager Membership -O''Fallon Missouri YMCA

• Support planning and coordination of a program and its activities.
• Works with director to determine current needs for program.
• Ensure implementation of policies and procedures.
• Maintain budget and track expenditures/transactions.
• Manage communication through media relations, social media, etc
• Schedule and organize meetings/events and maintain agenda.
• Support growth and program development.
• Ensures programs and services meet community needs.
• Promotes program and membership enrollment in interactions with existing and potential members.
• Coordinates program registration, including logistics to support phone, walk-in and web registration.
• Coordinates with marketing efforts to maximize enrollments and provides ongoing support to Program Directors on related issues.
• Ensures a level of service and engagement that fosters loyalty among those we serve.
• Organizes membership events at the YMCA and represents the YMCA at community events to promote the YMCA.
• Ensures proper implementation of front desk procedures. Reviews and updates desk procedures and communicates changes to staff in a clear, concise way.
• Coordinates with the business office as necessary on financial transactions.
• Participates in the planning of the annual budget; manages and implements the approved budget for membership and takes appropriate action to correct variances
• Leads membership staff and volunteers effectively; recruits and hires diverse staff and volunteer teams; on boards and develops them for success.
• Performs all other duties as assigned.

The YMCA Welcomes a Diverse Workforce

Equal Opportunity Employer M/F/D/V

The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse.

• College Degree in related field or equivalent preferred.
• One to two years related experience preferred, as a coordinator of people or related activity.
• Ability to use typical business software and office equipment.
• Understanding of the role of volunteerism within the YMCA.
• Completion of YMCA program-specific certifications.

Full Compensation Package (when applicable):

• Health Insurance
• Dental and Vision Insurance
• 403(b) Retirement Savings
• Retirement fund of 12% per pay period after 2 years of full time employment
• 20% Discount on tuition at Missouri Baptist University
• Free household membership to YMCA nationwide
• Discounts on YMCA programs
• Discounts on YMCA Childcare