Program Manager, Membership Packages

Job Summary/Company: Sparks Group has partnered with an association in their search for a Program Manager, Membership Packages to support the launch, execution, and evolution of innovative membership models. Reporting to the Product Lead, you will drive product-minded execution, ensure offerings deliver high member value, and align new packages with ongoing technology modernization efforts.

Key Responsibilities

• Package Execution: Support the development, rollout, and post-launch optimization of new membership packages; track performance metrics and identify operational enhancements.

• Community & Outreach: Coordinate pilot recruitment, build engagement and educational materials, and establish feedback loops with members and volunteers to capture key needs.

• Tech Alignment: Partner with IT, business, and vendor teams to align membership models with platform modernization, clarify technical requirements, and safeguard the member experience.

• Cross-Functional Operations: Collaborate with Marketing, Finance, Legal, and Member Services to build operational workflows, manage compliance, and report roadmap updates to leadership.

Qualifications

• Education: Bachelor’s degree required; master's preferred.

• Experience: 5–8 years in product or program management delivering customer-facing products, services, or subscription models.

• Industry Background: Experience in non-profit, scientific, academic, or association membership environments is highly desirable.

• Core Skills: Strong cross-functional coordination, process mapping, stakeholder management, and experience with membership management systems.

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This job is Hybrid Remote.

Pay Range: Hourly $43.00 to $46.00

We offer several comprehensive benefits package including health and life insurance, paid and unpaid time off, and retirement and savings plans to qualifying employees.

Download the Sparks Group mobile app from Apple App Store or Google Play.

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Sparks Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, pregnancy, citizenship, family status, genetic information, disability, or protect veteran status.