Analysis Skills, Artificial Intelligence (AI), Change Management, Communication Skills, Cross-Functional, Knowledge Management, Knowledge Management Systems, Leadership, Management of Information Systems/Technology (MIS), Metrics, Project Planning, Project/Program Management, Schedule Development, System Migration, Team Lead/Manager, Test Design, Testing, Validation Testing, Vendor/Supplier Evaluation
Job Title: Program Manager - Non-IT
Location: Washington, DC
Pay Rate: $48/hr, W 2
Duration: 5+ Month Contract
ONSITE ONLY Summary:
- Seeking a temporary Platform Evaluation & Implementation Lead to support knowledge management system (Insights Hub) and strengthen its generative AI and platform capabilities.
- This role spans two distinct but connected phases: pre-decision platform evaluation and post-decision planning and execution.
Responsibilities:
- Pre-Decision Platform Evaluation & Sandbox Testing:
- Support the definition and operationalization of success criteria and evaluative metrics.
- Support collection, synthesization, and analysis of testing feedback and insights.
- Prepare decision-ready summaries and recommendations for leadership and advisory stakeholders.
- Planning & Program Management:
- Partner with Research leadership to inform overall scope, sequencing, and decision framing for the Insights Hub initiative.
- Deliver actionable project plans with milestones, dependencies, and deliverables.
- Manage the integrated schedule from evaluation through execution, keeping the team on track and surfacing risks early.
- Apply agile principles to adapt plans as new information, constraints, or opportunities emerge.
- Implementation Readiness, Migration Planning, Testing & Validation (Post-Decision):
- Support planning and coordination required to stand up a selected system or evolve the existing platform.
- Partner with technical and business stakeholders to ensure the solution meets functional, governance, and operational requirements.
- Translate evaluation findings into implementation priorities and sequencing.
- Change Management & Communications:
- Craft clear, audience-appropriate communications throughout both phases, including updates, guidance, and decision materials.
- Provide change-management support to help stakeholders understand what’s changing, why it matters, and how to engage with new systems or workflows.
- Anticipate adoption challenges and proactively address them through communication, training, and process adjustments.
Requirements:
- Balance strategic thinking with a willingness to roll up sleeves and produce deliverables.
- Significant experience leading complex, cross-functional initiatives involving platform evaluation, system implementation, or both.
- Demonstrated expertise in project management, agile delivery, platform or vendor evaluation, sandbox or user testing design and execution, testing and validation, change management, and communications.
- Strong communication and synthesis skills, with experience creating executive-ready materials.
- Comfort operating in ambiguity and helping teams move from exploration to decision.
Preferred Skills:
- Experience in research, insights, knowledge management, analytics, or data-driven environments.
- Familiarity with enterprise governance, stakeholder decision-making, and cross-team coordination.
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Axelon Services Corporation