Program Manager, (NY/NJ)

About Study Smart Tutors

Study Smart Tutors collaborates with partners to promote educational equity, access, and success by providing a diverse range of tools for students, families, and educators. Our mission is grounded in closing opportunity gaps and empowering communities through high-quality, culturally responsive academic support.

To learn more about Study Smart Tutors visit us atwww.studysmarttutors.com

Position: Program Manager, NY/NJ

The Program Manager NY/NJ will serve as a primary liaison between Study Smart Tutors, its school/program partners, and its network of tutors and facilitators. This in person role blends educator support with partnership success management to ensure seamless delivery of academic services while fostering long-term, impactful relationships with partners.

The Program Manager NY/NJ will report directly to the Lead Program Manager NY/NJ.

This position is located in NYC, with a mix of virtual and in-person engagements. Candidates must be available to travel across the region as needed.

Job Responsibilities

Educator Support & Program Quality

• Oversee tutor/facilitator preparations, ensuring high-quality delivery across assigned programs.
• Visit program sites (in-person) to observe classroom sessions, provide feedback, and offer coaching.
• Support tutors and facilitators with instructional planning, technology integration, and academic intervention practices.
• Research and implement equitable academic growth modalities (virtual, hybrid, in-person) to serve diverse student populations.
• Provide evaluation and performance feedback to educators, ensuring alignment with organizational standards.

Partner Relationship Management

• Act as the primary liaison for assigned school and program partners, maintaining strong, trust-based relationships.
• Conduct site visits, check-ins, and follow-ups to assess partner satisfaction and program effectiveness.
• Collect and analyze data to provide partners with clear, actionable summaries of program impact.
• Advocate for partner needs within internal teams, ensuring transparent and proactive communication.
• Collaborate with Partnership and other departments to identify expansion opportunities and propose tailored services.

Team & Internal Collaboration

• Liaison between Partnership Manager and implementation
• Attend weekly team meetings and contribute to cross-departmental collaboration.
• Support professional development and performance evaluations where relevant.

Program & Strategic Growth

• Monitor and align program schedules with purchase order (PO) requirements.
• Identify and troubleshoot challenges in service delivery and PO utilization.
• Contribute to strategic growth initiatives by identifying opportunities within existing partnerships.

Qualifications

• Bachelor’s degree in Education, or related field.
• 2+ years of experience in teaching, academic intervention, after-school programming, or program/partnership management.
• Knowledge of standardized testing (State testing, SAT, ACT,) and/or Math/ELA intervention frameworks.
• Familiarity with SEL and MTSS frameworks.
• Experience with Title I schools, English learners, and neurodivergent student populations.
• Strong communication, organization, and problem-solving skills.

Salary and Benefits

• Full-time + benefits
• Flexible to work in hybrid
• Salary ranging from $66,300 to $70,400
• Full-time benefits:
• Dental insurance
• Vision insurance
• Medical insurance
• Flexible Paid Time Off
• Referral program
• Tuition reimbursement
• First Stop Health

Study Smart Tutors is an equal opportunity employer and does not discriminate in its hiring of  employees on the basis of race, religion, gender or sexual orientation.