Program Manager - Parents as Teachers

SUMMARY:  The Parents as Teachers (PAT) Program Manager provides strategic leadership and daily oversight of the Parents as Teachers home visiting program. This position is responsible for supervising home visitors, ensuring high-quality service delivery, maintaining compliance with Parents as Teachers Essential Requirements and funder expectations, monitoring program outcomes, and supporting continuous quality improvement. The Program Manager/Supervisor promotes a culture of accountability, collaboration, and excellence while ensuring families receive evidence-based, family-centered services.

 Essential Duties and Responsibilities:

Program Leadership

• Oversee the daily operations of the Parents as Teachers program.
• Ensure compliance with Parents as Teachers Essential Requirements, program policies, and all funding agency requirements.
• Monitor program performance metrics, enrollment, retention, and family outcomes.
• Develop and implement strategies to achieve program goals and contractual deliverables.
• Lead quality improvement initiatives using data to strengthen program effectiveness.
• Prepare reports for leadership, funders, and stakeholders.

 Staff Supervision

• Directly supervise Parent Educators and other assigned staff.
• Conduct regular individual supervision meetings and team meetings.
• Provide coaching, mentoring, and professional development opportunities.
• Complete performance evaluations and establish performance improvement plans when necessary.
• Support staff recruitment, onboarding, training, and retention.
• Foster a positive, inclusive, and accountable team culture.

 Clinical and Reflective Supervision

• Provide reflective supervision that supports staff wellness, professional growth, and high-quality family engagement.
• Review challenging family situations and assist staff with problem-solving and resource coordination.
• Ensure staff maintain appropriate professional boundaries and ethical practices.

 Program Quality and Compliance

• Monitor visit quality through observations, documentation reviews, and record audits.
• Ensure timely and accurate documentation within the required data management system.
• Monitor fidelity to the Parents as Teachers model.
• Coordinate program audits and accreditation activities.
• Maintain confidentiality and compliance with HIPAA, FERPA (where applicable), and agency policies.

 Community Partnerships

• Build and maintain collaborative relationships with community agencies, referral partners, and stakeholders.
• Represent the organization at community meetings and collaborative initiatives.
• Promote the Parents as Teachers program through outreach and partnership development.

 Data Management and Reporting

• Analyze program data to identify trends and opportunities for improvement.
• Ensure accurate data entry and reporting.
• Monitor staff productivity, caseloads, home visit completion, developmental screenings, and family assessments.
• Prepare monthly, quarterly, and annual reports.

Fiscal and Resource Management

• Assist with budget monitoring and resource allocation.
• Ensure efficient use of program resources.
• Monitor expenditures related to program operations.

 Qualifications:

Education

• Bachelor's degree in Early Childhood Education, Social Work, Human Services, Education, Public Health, Psychology, or a related field required.
• Master's degree preferred.

 Experience

• Minimum of three to five years of experience in home visiting, early childhood, family support, or related human services.
• Minimum of two years of supervisory or leadership experience.
• Experience with Parents as Teachers or another evidence-based home visiting model strongly preferred.

Knowledge and Skills

• Strong understanding of child development and family engagement.
• Knowledge of Parents as Teachers Essential Requirements and quality standards.
• Excellent leadership, coaching, and conflict resolution skills.
• Strong organizational, analytical, and project management abilities.
• Excellent written and verbal communication skills.
• Ability to interpret data and use outcomes to improve program performance.
• Proficiency with Microsoft Office and electronic data management systems.

 Reports To:

• Director of Family Based Interventions

 Supervises:

• Parent Educators (2)
• Program Data Assistant (1)

 NOTE: A valid driver’s license, car and insured vehicle is necessary to fulfill the duties and responsibilities for the position