Program Manager - PRGMGR

Senior Network Specialist Microwave and Radio Communications
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Hybrid - Houston (TX)/Salt Lake (UT)/Gastonia (NC)/ Cleveland (OH) or Superior (WI)
Cog Kit
BGV - Criminal and DT must be cleared to start

What are the top 3 skills required for this role?
1. Microwave/radio communications
2. SCADA/OT remote communications
3. PtP/PtMP, VHF/UHF, LMR, cellular
4. Nokia microwave systems
5. Towers, licensing, telecom site infrastructure
6. Network routing/switching, SD-WAN, security - Ok
Monitoring/management tools like SolarWinds, Sierra AirLink Manager, CN Maestro, Provision, IMS

Job Description: Network Advisor MW/Radio Communication Operations and Support
Locations: Houston (TX), Salt Lake (UT), Gastonia (NC), Cleveland (OH) and Superior (WI)
Overview:
We are seeking a highly experienced MW and Radio Communications professional with 5+ years of expertise in deploying and supporting radio systems for enterprise environments. The successful candidate will help support and direct our radio operations, ensuring robust, scalable, and secure network reliability.
Key Responsibilities:
Operational Support: Deliver advanced technical support for network operations, including 24/7 on-call support. Provide incident response and troubleshoot network issues, performance and functionality to ensure delivery of reliable network services
MW Radio System Design and Implementation: Support deployment, and optimization of enterprise-scale systems including SCADA remote communications.
New Technology and Infrastructure Development: Provide comprehensive network solutions to meet business/Scada/OT requirements, ensuring high availability, security, and scalability, and execute rollout of new network technology
Technology Testing and Validation: Conduct thorough testing and validation of new communications technology to guarantee performance and reliability.
Technology Integration: Integrate new technologies into existing network architectures, ensuring seamless connectivity and performance enhancements.
Risk Management: Identify and document network risks, collaborate with risk assessment teams, and implement remediation plans.
Documentation: Develop and maintain detailed network documentation, including design blueprints, configuration guides, and operational procedures.
Automation: Automate routine tasks and integrate new technologies into existing networks to improve overall infrastructure.
Problem, Incident and Change Review: Participate in incident review and RCA sessions, and present network changes at CAB and TAB meetings.
Cost Optimization: Proactively identify and implement cost-saving measures within the network infrastructure.
Project Support: Provide support for business projects including M & A involving requirement gathering and review and translating requirements into technical network architecture.
Vendor Management: Manage vendor relationships, including negotiating contracts, and ensuring SLA compliance.
Key Skills:
Radio Technology: Working knowledge of radio fundamentals and technologies
Microwave Technology: Hands-on experience with Nokia MW systems
Communications Technology: Working knowledge of PtP/PtMP systems (VHF, UHF bands), LMR, and cellular
Communications System Design: Experience in support microwave radio, configuration and , implementation. Experience with Oil & Gas environments a plus.
Towers and licensing: Knowledge of towers and maintenance, FCC and ISED licensing. Knowledge of Telecom sites design development, power systems, cabling, grounding
Networking: Strong working knowledge and hands-on experience with networking technologies, including routing, switching and SDWAN
Network Security: Working experience of network security principles and best practices, including the implementation of OTA encryption
Infrastructure Management and Monitoring Tools: Experience with network monitoring and management tools such as SolarWinds, Sierra AirLink Manager, CN Maestro, Provision, IMS, etc.
Good business acumen: Ability to manage business relationships across departments and understand business requirements to deliver on core projects and initiatives.
Vendor Management: Experience managing vendor relationships and ensuring SLA compliance.
Qualifications:
College/University Degree in IT, Computer Science, Networking, Engineering or related field or equivalent experience.
5+ years of demonstrable experience in designing, building, deploying, testing, and supporting enterprise radio infrastructure.
Proven track record of managing complex communication projects from start to finish.
Strong problem-solving skills and the ability to troubleshoot complex network issues.
Effectives communication skills, with the ability to explain technical concepts to non-technical stakeholders.
Experience with service ticketing systems (e.g., ServiceNow) and adherence to ITIL processes.