Program Manager, Principal - Digital Workplace

Requisition ID # 172386

Job Category: Project / Program Management

Job Level: Manager/Principal

Business Unit: Information Technology

Work Type: Hybrid

Job Location: Oakland

Department Overview

PG&Es Information Technology organization delivers secure, reliable, and high-quality technology solutions that support business operations and coworker productivity.

Digital Workplace focuses on the technology experiences employees rely on every day - across office, field, and hybrid environments - ensuring tools, platforms, and services enable productivity, reliability, and a seamless user experience.

Executive Summary

This is a strategic, execution-focused program management role within PG&Es Digital Workplace organization. The Principal Program Manager owns the structure, cadence, and operating model that drives effective planning, prioritization, and portfolio management. This role exists to provide a single, enterprise-level planning and portfolio operating model for Digital Workplacereducing fragmentation, improving investment clarity, and enabling leadership to make timely, defensible decisions across competing priorities and constrained funding.

This role runs the planning and portfolio system that turns strategy into a funded, executable plan, ensuring investments are aligned, sequenced, and clearly understood by leadership.

The ideal candidate is a strong operator who brings structure to ambiguity and translates complex inputs into clear, defensible insights and actionable plans.

Position Summary

Digital Workplace is seeking a Principal Program Manager to lead portfolio planning and operational alignment across the organization.

This role is responsible for building and operating the systems, cadences, and reporting that enable Business Planning Development (BPD), portfolio prioritization, and executive decision-making. It brings structure and consistency to planning inputs, transforming fragmented data and competing priorities into a cohesive, defensible portfolio plan.

Working closely with Enterprise Architecture and domain SMEs, this role ensures planning decisions are informed, aligned, and executable - effectively bridging strategy to delivery through disciplined portfolio management.

This is a high-impact role operating across multiple teams and stakeholders, driving alignment, accountability, and visibility across the Digital Workplace portfolio.

PG&E is providing the full salary/pay range for this position. The actual amount paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The range to reasonably expect will be around the minimum and the midpoint $144,000 - $194,000. The final decision will be made on a case-by-case basis related to the factors above. This job is also eligible to participate in PG&Es discretionary incentive compensation programs.

Bay Area Min: $ 144,000

Bay Area Max: $ 244,000

This position is hybrid, working from your remote office at our Oakland Headquarters based on business need. The assigned work location will be within the PG&E Service Territory.

Job Responsibilities

• Lead and operate the Business Planning Development (BPD) process for Digital Workplace, including intake, prioritization, and delivery of the final funded portfolio plan
• Maintain a single portfolio backlog of initiatives, investments, and lifecycle needs, ensuring consistent structure, dependencies, and status
• Establish and manage planning cadences and governance forums, driving alignment on priorities, tradeoffs, and decision timelines
• Partner with Enterprise Architecture and SMEs to develop business cases and decision options, articulating cost, value, and tradeoffs
• Consolidate inputs across teams into an integrated portfolio view and multi-year roadmap, aligning priorities, dependencies, and constraints for leadership decision-making
• Track portfolio performance and provide clear visibility into progress, risks, and delivery confidence
• Balance portfolio demand with delivery capacity by sequencing initiatives to optimize throughput, manage interdependencies, and avoid over-commitment or change saturation.
• Analyze technology contracts and vendor performance, including license utilization and cost-to-value outcomes, and develop optimization recommendations
• Translate technical, operational, and experience signals (voice of coworker, CSAT) into executive-ready insights, partnering with the Coworker Technology Council (CWTC) to orchestrate feedback and ensure inputs are integrated into roadmap and portfolio decision
• Frame complex portfolio data, scenarios, and tradeoffs into clear decision options and recommendations for senior leadership and governance forums
• Assess cumulative change impact across the portfolio, partnering with change and adoption leads to ensure initiatives are sequenced in alignment with coworker readiness and operational stability
• Develop and maintain portfolio reporting, ensuring leadership has accurate, actionable visibility into investments, priorities, and outcomes
• Facilitate prioritization and tradeoff discussions, ensuring alignment to enterprise objectives, constraints, and funding realities
• Act as the central liaison across Digital Workplace, Enterprise Architecture, SMEs, Finance, and leadership, driving alignment and coordination
• Identify and proactively address risks and blockers impacting planning timelines and execution readiness
• Maintain portfolio governance and control practices, including decision tracking, dependencies, and artifact integrity
• Drive continuous improvement of planning, prioritization, and portfolio management processes to increase efficiency, transparency, and delivery effectiveness

Qualifications

Minimum:

• Bachelors degree or equivalent experience
• 10 years of experience in program management, portfolio operations, business operations, or strategic planning

Desired:

• Experience in large-scale or regulated environments
• Proven experience leading enterprise planning cycles and cross-functional coordination
• Strong experience developing business cases, financial analysis, and decision frameworks
• Demonstrated ability to produce data-driven insights and executive-level reporting
• Excellent communication, facilitation, and stakeholder management skills
• Background in portfolio planning, financial management, or technology strategy support
• Experience driving process improvements and operational discipline

Core Skills & Attributes

• Structured operator builds repeatable systems, cadences, and processes
• Analytical thinker comfortable working across financial, operational, and portfolio data
• Executive communicator translates complexity into clarity and action
• Influence without authority drives alignment across teams and leadership
• Portfolio mindset balances competing priorities, dependencies, and constraints

Success Measures

• Clarity and defensibility of the Digital Workplace portfolio plan
• Leadership confidence in planning inputs, tradeoffs, and investment recommendations
• Reduced fragmentation, rework, and late-stage reprioritization
• Improved delivery confidence through realistic sequencing and capacity-aware planning
• Adoption of consistent planning, governance, and portfolio practices across teams