Program Manager

Job Title: Program Manager
Location: Richmond, VA (Hybrid 3days onsite )
Duration: 12 Months Contract (High possibility of extension)
Interview : Web Cam Interview Only

Note: Active PMP cert is REQUIRED!

Job Summary:
CSM and SAFe are most desired add'l certs with the others (CSPO, PSPO, SAFe POPM, CSM, Lean Six Sigma, ITIL Foundation, or other Agile/product credentials) nice to have. Pls upload under the reference tab

ABOUT THE ROLE
The Client is looking for a PM to manage the transition to a new Banking partner for all its divisions and functions that either collect revenue, perform or support deposit duties and/or other monies processing in any capacity for the Client (7 divisions).
This will require managing the overall deliverables and resources from all stake holders, which include the selected Banking partner resources, the Client representatives from each Revenue collecting division (6), OCC (Office of Commission Comptroller) and ETS (Enterprise Technology Services).

As new technology and services will be deployed a key component will be to ensure a complete set of requirements are documented up front for each division. In addition, this role will need to facilitate and support the divisions to identify changes in current processes needed to streamline activities and take full advantage of the new technology available from the selected Banking partner.

Skill Matrix:

Skill	Required	Amount of Experience	Experience
Experience in program management, product ownership, IT modernization, or enterprise delivery roles or equivalent combination	Required	8
Process reengineering & mapping experience	Required	8
Experience consistently driving on-time delivery by establishing clear milestones, proactively managing cross-division dependencies,	Required	8
Exp with ensuring all stakeholders remain aligned on schedule commitments	Required	8
Experience leading multi-division, high-visibility technology or modernization initiatives	Required	8
Strong facilitation, communication, stakeholder management, and executive presentation skills	Required	8
Knowledge of Agile methodologies (Scrum, Kanban) and familiarity with tools such as Jira, Planner, or similar Agile work-management platforms	Required	8
Proficiency in Microsoft Office, SharePoint, Teams, Visio, Project, and PowerBI	Required	8
Hands on professional to support teams and management navigate through significant processes changes	Required	8
Ability to maintain confidentiality, exercise initiative, and demonstrate professionalism and dependability.	Required	8
Active PMP (pls upload under Reference tab)	Required	8
CSM and SAFe certs	Highly desired	8
Experience with banking platforms and Oracle a plus, or similar ERPs	Highly desired	4
Experience with Revenue collections and /or cash management cycles and tools	Desired	4
CSPO, PSPO, SAFe POPM, CSM, Lean Six Sigma, ITIL Foundation, or other Agile/product credentials	Nice to have