Program Manager

POSITION SUMMARY/RESPONSIBILITIES
Manages, supervises and assists the Senior Director and Assistant Director of Quality Management & Compliance. Implements quality management (QM) and continuous quality improvement (CQI) activities. Conceives, implements, and oversees a structured, system-wide approach for planning, implementing, and evaluating ongoing quality improvement efforts. Performs complex analysis of chart review data, compiles service-specific chart review reports, and serves a lead monitor for required annual review of subrecipients. Responsible for developing, implementing, monitoring, and updating Quality Management Performance Work Plan. Provides technical assistance and guidance to subrecipients to ensure compliance with applicable federal, state, and local regulations.

EDUCATION/EXPERIENCE
Bachelor’s degree in Business Administration, Public Health/Administration, or a related field with two (2) years relevant experience in quality management and CQI. A Master’s degree can substitute for two (2) years’ experience.