Program Manager

MISSION

Join us in shaping the future of emergency nursing! We are dedicated to our mission of advancing excellence and innovation through research, education, resources, advocacy, and collaboration. Our vision is a world where every emergency nurse is empowered and supported to deliver the highest quality patient care. If you're passionate about making a difference, growing professionally, and being part of a dynamic, supportive team, we invite you to join us in this exciting journey of care and progress.

HYBRID SCHEDULE

ENA offers a flexible hybrid work schedule that allows employees the opportunity to work from the office two days a week and at home three days a week. We are headquartered in Schaumburg, Illinois.

GENERAL SUMMARY

The Program Manager plays a key role in supporting the development, growth, and delivery of ENA's core education portfolio, including TNCC, ENPC, CEN, and TNAC. This role manages multiple projects and program initiatives from planning through execution, coordinating timelines, resources, budgets, and stakeholders to ensure successful outcomes. The Program Manager works closely with internal teams, leadership, vendors, and subject matter experts to deliver high-quality educational programs and experiences, while using data and insights to identify opportunities for improvement and growth. This role also supports ongoing process improvement, program reporting, and operational planning to ensure programs are effectively delivered, aligned with organizational priorities, and provide value to ENA members and the broader nursing community.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Project Leadership: Manage and lead multiple projects simultaneously, ensuring all deadlines and milestones are met. Coordinate resources, manage timelines, and adjust plans as needed to achieve project goals.
• Data Analysis & Reporting: Analyze program data and metrics to identify trends, insights, and opportunities for improvement. Provide actionable recommendations based on data analysis to improve program outcomes.
• Stakeholder Engagement: Collaborate with internal and external stakeholders, including leadership, vendors, and subject matter experts (SMEs), to ensure program objectives are aligned and executed effectively.
• Program Delivery: Oversee the execution of key program activities such as webinars, events, and training sessions, ensuring successful implementation.
• Budget & Resource Management: Work within the program budget to allocate resources effectively. Monitor expenses and ensure cost-efficiency while achieving program goals. Manages program-specific budgets and resource plans; collaborates with finance and internal teams to track expenditures, support grant or funding compliance, and ensure efficient use of resources to deliver member value and mission-driven outcomes.
• Process Improvement: Identify and implement process improvements to optimize program efficiency and effectiveness.
• Reporting & Documentation: Prepare and present regular reports to senior management, summarizing program progress, achievements, and areas for improvement.
• Team Collaboration: Work closely with the Program Specialist and other team members to coordinate tasks and ensure smooth execution of program activities.
• Contributes to the ENA workplace culture that is consistent with the association's culture statement and emphasizes the mission, vision, and values of the organization.
• Displays a high level of accountability, taking responsibility for individual actions and the impact on the organization. Views oneself as a reflection of the organization by following through on commitments and accepting ownership.
• Performs additional related duties as required or assigned.

QUALIFICATIONS

Required:

• Bachelor's degree in business management or related field.
• 3-5 years' experience in program and/or project management or related roles.
• 3-5 years' experience leading cross functional teams.

Desired:

• Association experience
• Conference management software experience
• Project management software experience

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong analytical skills and experience with data-driven decision-making.
• Excellent leadership, organizational, and communication skills.
• Experience with project management tools (e.g., Monday, Asana, Trello, Microsoft Project).
• Strong problem-solving and decision-making abilities.
• Ability to manage cross-functional teams and external partnerships.
• Project management knowledge, skills and desire to manage details
• Excellent organizational skills and ability to prioritize multiple and varied deliverables within established deadlines
• Excellent collaboration skills
• Ability to exercise independent judgment and decision making
• Ability to effectively communicate using varied platforms with staff, board, and external relationships in a professional manner, including a demonstrated commitment to customer service
• Detail oriented
• Computer proficiency in Microsoft Suite of Products and project management software

COMPENSATION & BENEFITS

This position is a salaried/exempt position. The targeted offer range is $75,000 - $85,000 annually. Compensation is determined based on a range of factors, including experience, education, certifications or specialized training, skill level and operational needs.

ENA offers a comprehensive and competitive total rewards package that pairs compensation and benefits with meaningful work in a collaborative, engaging, and flexible work environment. Total rewards include a competitive salary, generous paid time off, quality health insurance at reasonable cost, professional development opportunities, and flexible hybrid work arrangements. Additional benefits include dental/vision insurance, employer paid life and disability insurance, flexible spending accounts and 401(k) with immediate 100% vesting.

PHYSICAL DEMANDS

Nature of work requires an ability to operate standard business office equipment. Requires ability to communicate verbally and in writing in an exchange of information; collect, compile and prepare work documents; set-up and maintain work files.

WORKING CONDITIONS

Majority of work is performed in a general office environment. Occasional travel may be required.