Agile Programming Methodologies, Business Analysis, Business Support, Campaigns, Cellular Telephone, Chain of Custody, Cloud Computing, Communication Skills, Computer Forensics, Corrective Action, Customer Acquisition, Customer/Client Research, Documentation Review, Federal Bureau of Investigation (FBI), Field Trials, Government, Government Administrative Support, IT Service Management (ITSM), Law Enforcement, Leadership, Legal, Legal Support Skills, Metadata, Multimedia, Needs Assessment, Operational Support, Operations Management, Product Management, Project/Program Coordination, Project/Program Management, Relativity, Risk, Service Delivery, Social Media, Technical Support, Time Management, United States Department of Justice (DOJ), United States Drug Enforcement Agency (DEA)
NIRA is seeking a Program Manager / Senior eDiscovery Business SME to support a federal eDiscovery and digital evidence review capability for the United States Attorneys organization (USAO) and USAO prosecution teams.
This is a business, mission, and stakeholder-facing role. The ideal candidate understands Department of Justice (DOJ) eDiscovery processes, USAO litigation-support operations, digital evidence workflows, and the practical needs of attorneys, paralegals, litigation-support staff, investigators, and case teams.
The role will help translate prosecution and eDiscovery needs into requirements, priorities, user stories, training needs, adoption plans, and implementation actions. The candidate must also bring working knowledge of project management, product management, or IT operations management to coordinate work across development, operations, implementation, vendor, and Government stakeholders.
The supported mission involves enterprise eDiscovery for USAOs nationwide, including high-volume cell phone, social media, multimedia, message, metadata, and other unstructured evidence sources that must be reviewed and produced under legal deadlines.
Key Responsibilities
- Serve as the senior business-facing lead for eDiscovery support to the United States Attorneys organization.
- Provide SME support on DOJ eDiscovery processes, including evidence intake, review, search, tagging, privilege review, redaction, production, auditability, and case-team collaboration.
- Work with USAO, EOUSA, DOJ, vendor, and contractor stakeholders to identify business needs and resolve workflow gaps.
- Translate legal and litigation-support needs into requirements, user stories, acceptance criteria, backlog priorities, training materials, and implementation actions.
- Coordinate with Development, Operations, and Implementation leads to keep delivery aligned with USAO mission needs.
- Support pilot planning, user adoption, stakeholder communications, training readiness, and field feedback.
- Track business risks, adoption barriers, decisions, issues, and corrective actions.
- Prepare clear status updates for Government and NIRA leadership.
Required Qualifications
- Bachelor's degree or equivalent experience.
- 5-7 years of experience in eDiscovery, litigation support, legal technology, federal mission support, business analysis, product ownership, project coordination, or IT service delivery.
- Direct experience with DOJ eDiscovery processes is required.
- Experience supporting one or more of the following:
- USAO or EOUSA
- DOJ litigation-support or eDiscovery programs
- Federal prosecution teams
- Law enforcement or investigative digital evidence workflows
- Large-scale eDiscovery or legal technology platforms
- Strong understanding of eDiscovery workflows, including evidence intake, matter setup, document review, privilege review, tagging, search, redaction, production, Bates numbering, audit trails, chain of custody, and case-team collaboration.
- Working knowledge of at least one of the following:
- Project management
- Product management
- IT operations management / ITSM
- Ability to communicate effectively with attorneys, litigation-support staff, investigators, business analysts, technical teams, vendors, and Government leadership.
- Ability to obtain and maintain High-Risk Public Trust, Tier 4 / PSL Level 6 suitability.
- Ability to support hybrid work and onsite meetings in Washington, DC as required.
Preferred Qualifications
- Prior USAO, EOUSA, DOJ, FBI, DEA, ATF, HSI, IRS-CI, or federal prosecution-support experience.
- Experience with tools such as Relativity, Everlaw, Reveal, Concordance, Nuix, Cellebrite, GrayKey, Magnet AXIOM, TrialDirector, CaseMap, or similar platforms.
- Experience with cell phone data, social media data, cloud account data, email, chat, multimedia, forensic extractions, or metadata-rich evidence.
- Experience supporting pilots, national rollouts, user training, stakeholder engagement, or adoption campaigns.
- PMP, CAPM, PMI-ACP, CSPO, CSM, SAFe, ITIL Foundation, Lean Six Sigma, ACEDS, RCA, CEDS, or similar certification.