Program Manager with experience leading Enterprise Retail/eCommerce – Online shopping experience projects . Candidates need to be coming out of Large Retail Enterprises and have experience with Online Shopping Cart experience (Think Amazon) and improving the customers experience including Loyalty rewards and Fast Check Out.
1. How many years working with: Program Manager 2. How many years working with: eCommerce/ Retail 3. How many years working with: Shopping Cart enhancement
Key Responsibilities:
Promote empowerment of the team, ensure that each team member is fully engaged and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team
Manage risks and issues; correct deviations from plans; and perform delivery planning for assigned initiatives
Support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of governance
Establish cadence and facilitate team ceremonies
Assist in team development while holding teams accountable for their commitments and removing roadblocks to their work
Leveraging organizational resources to improve capacity for initiatives
Mentoring and developing team members
Be a voice of reason and authority, while enabling the team to self-organize and innovate
Actively participates in product planning sessions, risk management processes and change management/communication
Track and report on team and project KPIs - Velocity, Burndown, Cycle time, Lead time, capacity, SPI, EV, rate of change requests, errors etc.
Partners with shared service teams such as EDS, EID
Ensure that all representatives have an environment conducive to openly and honestly sharing information for Team success
Communicate clearly, professionally, and regularly with clients, partners and vendors
Needed Skills:
Problem-solving approach with the ability to focus on details while maintaining the "big picture” view
Solid understanding of software development life cycle models as well as expert knowledge of both Agile and traditional project management principles
Prior experience with SCRUM/Agile methodologies with enterprise-level application development initiatives
Experience managing and delivering large, complex initiatives in a high-tech development environment with multi-function teams
Experience overseeing multi-function project teams with at least 10-15 team members
Ability to lead software development initiatives and ensure objectives, goals, and commitments are met
Strong analytical, planning, and organizational skills with an ability to manage competing demands
Effective communication skills
Sufficient level of technical background to provide highly-credible leadership to development teams
Energetic, enthusiastic and a proven ability to work and lead in a team based environment
Be able to accurately and objectively evaluate complex project risks and issues
Effective interpersonal skills including mentoring, coaching, collaborating, and team building
Qualifications:
Experience with Agile Methodologies
CSM, SSM or PSM certification required
SASM, CSP, SPS or other advanced certification preferred
Bachelor's degree in a technical field or equivalent professional experience
Prior experience in software development as an analyst, tester, developer, or project manager