Program Manager/Solutions Consultant, Trusted Tester, Gemini

Google LLC

Sunnyvale, CA

JOB DETAILS
SKILLS
Android, Artificial Intelligence (AI), Automation Engineering, Budget Management, Cloud Computing, Cloud Storage, Consensus Building Skills, Construction, Consulting, Cross-Functional, Customer Relations, Customer Service Management, Customer Support/Service, Customer/Client Research, Data Analysis, Ecosystems, English Language, Equal Employment Opportunity (EEO), Field Sales, Financial Services, Fonts, Genetics, Leadership, Localization, Market Research, Network Administration/Management, Network Operations Center, Operations Management, Problem Solving Skills, Process Improvement, Product Management, Product Programs, Product Support, Product/Service Launch, Project Lifecycle, Project Tracking, Project/Program Management, Recruiting/Staffing Agency, Regulatory Requirements, Reliability Engineering, Software Development, Software Engineering, Stock Purchase Plans, Systems Administration/Management, Team Player, Technical Consulting, Testing, User Interface/Experience (UI/UX)
LOCATION
Sunnyvale, CA
POSTED
3 days ago

Program Manager/Solutions Consultant, Trusted Tester, Gemini - Google Careers

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Program Manager/Solutions Consultant, Trusted Tester, Gemini

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corporate_fareGoogleplaceBoulder, CO, USA; Sunnyvale, CA, USA

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Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

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XThe application window will be open until at least July 16, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Boulder, CO, USA; Sunnyvale, CA, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.

  • 8 years of experience in a project management or a customer-facing role.

Preferred qualifications:

  • Experience in a field relevant to end user research, (e.g., user experience research, market research, data analytics or end user feedback and insights).

  • AI Fluency with a capability to leverage AI technologies to drive operational efficiency and program innovation.

  • Ability to collaborate, build consensus, deliver, and drive decisions with executive stakeholder groups and cross-functional collaborators.

  • Leadership and project management skills with demonstrated ability to manage multiple, time-sensitive projects with competing priorities

  • Excellent unstructured problem-solving, strategic and problem-solving skills, with the ability to draw insights from data and manage recommended actions.

About the job

In gTech Users and Products (gUP), our mission is to advocate for Google's users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google"s diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

The Trusted Tester program delivers critical pre-launch insights to inform launch decisions as well as product improvements for Gemini and priority GenAI products.

The environment is dynamic, requiring high-touch coordination across multiple product areas, functions, and parallel work streams involving internal stakeholders, external vendors, and global user communities.

In this role, you will lead the execution of complex user research and insights programs while developing the technical frameworks necessary to enhance program scalability. You will be responsible for consistent delivery against major milestones, managing end-to-end project lifecycles from inception to executive-level reporting, and serving as a strategic advisor to executive leadership on program health and impact.

Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $140000 - $205000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

  • Drive the end-to-end management of high-priority trusted tester programs to ensure product launch readiness and operational excellence.
  • Direct comprehensive timeline, capacity, and budget planning while tracking progress against strategic goals for multiple cross-functional initiatives.
  • Lead process improvement efforts to optimize operational workflows, scale programmatic efficiency, and reduce project delivery timelines.
  • Manage high-impact vendor and stakeholder relationships, ensuring streamlined communications and alignment across complex global teams.
  • Author and maintain comprehensive internal and external technical documentation, team sites, newsletters, and core business requirements documents.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.

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