At Amazon, we are working to be Earth"s most customer-centric company. To support this mission, Worldwide Grocery Stores (WWG) is seeking a customer-obsessed, analytical, and innovative Program Manager - Trade Planning to help define and execute planning strategies that improve the customer experience across our grocery formats.
The WWGS Trade Planning team is responsible for defining the desired shopping experience for our omnichannel events through guided selection decisions, seasonal/holiday/event offerings, and merchandising strategies, ensuring a cohesive customer journey. The team leads WWGS critical stakeholders through our major event calendars guiding Category Managers and broader teams on seasonal selection, while maintaining financial accountability for Key Performance Indicators (KPI). The team provides a crucial bridge between category teams, marketing partners, and other stakeholders, sharing industry trends and competitive insights while maintaining focus on seasonal/holiday/ event strategies. The team establishes performance standards by defining the requirements for seasons/holidays/events, effectively balancing customer satisfaction with financial targets while maintaining consistency across all channels.
In this role, you will own planning programs and analytical mechanisms that inform seasonal event strategy, assortment decisions, and customer experience planning across Worldwide Grocery Stores. You will partner closely with Category, Selection, Marketing, Finance, Product, Supply Chain, and Business Intelligence teams to develop scalable planning frameworks that improve how we select, merchandise, and present products to customers across our grocery formats.
A key component of this role will be defining and scaling the analytical mechanisms used to support event strategy and execution. This includes developing requirements for reporting and insights, partnering with Business Intelligence teams to build scalable solutions, and translating data into actionable recommendations for selection strategy, physical store planning, and customer experience improvements. You will be responsible for identifying opportunities to improve planning processes, simplify decision-making, and influence strategic business decisions through data-driven insights.
The successful candidate will demonstrate strong business judgment, analytical rigor, and the ability to operate effectively in ambiguous environments. You should be comfortable influencing stakeholders across multiple organizations, defining requirements for new programs and tools, and driving initiatives from concept through implementation. High judgment, analytical talent, and exceptional communication skills are essential for success in this role.
Key job responsibilities