Program Manager

MSIG USA continues to grow!

Company Overview:

MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world's top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business's unique risks.

Summary / Job Purpose

We are seeking a Program Manager in our Delegated Business Unit. The Program Manager is responsible for underwriting and managing profitable program business , ensuring alignment with corporate objectives and regulatory requirements. This role oversees the full lifecycle of program evaluation, onboarding, monitoring, and performance management while serving as a key liaison between Program Administrators and internal stakeholders.

Essential Functions

• Manage relationships with external Program Administrators to ensure programs are structured and operating in compliance with admitted market requirements.
• Conduct market research on proposed programs and industry trends to develop recommendations on entering new program niches.
• Oversee assigned program business throughout the evaluation, onboarding, and ongoing monitoring stages of the program lifecycle.
• Actively monitor Program Administrators' underwriting activities to ensure adherence to delegated underwriting authority, approved pricing methodologies, and state/bureau filing standards.
• Review, evaluate, and recommend updates to program underwriting guidelines in collaboration with MSMM Product Line Managers to ensure alignment with MSMM risk appetite.
• Monitor underwriting profitability and production results for assigned programs and develop action plans, including rate adjustments when necessary.
• Collaborate with the Product Development team to design and refine program‑specific coverage offerings.
• Oversee the underwriting components of multidisciplinary program audits.
• Partner with internal departments to ensure timely receipt and accuracy of bordereau data, as applicable.
• Complete Program Underwriting Unit projects and ad‑hoc requests in a timely and accurate manner.

Supervisory Responsibilities

This position does not include supervisory responsibilities.

Qualifications/Education & Experience

• Bachelor's degree preferred.
• CPCU designation or other insurance‑related coursework preferred.
• Minimum of 3 years of commercial lines underwriting experience required.

Salary: The base pay range is $110,000.00-125,000.00 . Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.

Additional Benefits

Healthcare and Retirement Benefits

Comprehensive medical, dental, and vision coverage

401(k) with a generous employer match and profit-sharing contribution

Wellness incentive program

Life and accidental death and dismemberment (AD&D) insurance

Flexible spending programs

Short-term and long-term disability plans

Additional Benefit Programs

Paid time off program

Paid charitable leave

Paid parental leave

Tuition reimbursement program

Personal insurance (auto/homeowners) discounts

It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!

It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.

#LI-Hybrid

Salary: The base pay range is $120,000.00-125,000.00 . Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.

Additional Benefits

Healthcare and Retirement Benefits

Comprehensive medical, dental, and vision coverage

401(k) with a generous employer match and profit-sharing contribution

Wellness incentive program

Life and accidental death and dismemberment (AD&D) insurance

Flexible spending programs

Short-term and long-term disability plans

Additional Benefit Programs

Paid time off program

Paid charitable leave

Paid parental leave

Tuition reimbursement program

Personal insurance (auto/homeowners) discounts

#LI-Hybrid

It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!

It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.