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Program Manager

ECS Federal LLC

Washington, DC

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JOB DETAILS
SALARY
$170,000–$175,000 Per Year
SKILLS
Agile Programming Methodologies, Artificial Intelligence (AI), Backlog Prioritization, Best Practices, Change Management, Cloud Computing, Continuous Improvement, Contract Management, Customer Acquisition, Customer Satisfaction, Environmental Work, Federal Government, Financial Management, Government, Government Contracts, ITIL (IT Infrastructure Library), Improvement Metrics, Internet Security, Knowledge Transfer, Leadership, Maintain Compliance, Microsoft Exchange Server Administration, Microsoft Product Family, Microsoft SharePoint, Operational Improvement, Performance Analysis, Performance Metrics, Problem Solving Skills, Process Improvement, Project/Program Management, Quality Management, Risk, Risk Management, Service Delivery, Service Level Agreement (SLA), Software Engineering, Sprint Planning, Team Lead/Manager
LOCATION
Washington, DC
POSTED
8 days ago

Everforth ECS is seeking a Program Manager to support a federal civilian agency''s Microsoft 365 and Power Platform operations, modernization, and cloud engineering program in the Washington, DC metropolitan area.

Everforth ECS is seeking a full-time Program Manager to lead the delivery of enterprise Microsoft 365 (M365), Power Platform, cloud, and cybersecurity services supporting a mission-critical federal environment. The Program Manager will serve as the primary interface with Government leadership and provide overall responsibility for contract performance, program governance, customer satisfaction, and successful execution of operational and modernization initiatives.

The Program Manager will be responsible for:

  • Serving as the primary point of contact for the Government Contracting Officer''s Representative (COR) and agency leadership, ensuring successful contract execution and customer satisfaction.
  • Leading integrated teams supporting Microsoft 365 administration, Exchange Online, SharePoint Online, Teams, Entra ID, Power Platform, cybersecurity, and cloud engineering services.
  • Managing program governance, staffing, risk, schedule, quality, and performance across Operations & Maintenance (O&M) and Development, Modernization & Enhancement (DM&E) activities.
  • Directing Agile service delivery, including sprint planning, backlog prioritization, performance reporting, and continuous service improvement using Agile and ITIL best practices.
  • Overseeing stakeholder engagement, executive communications, organizational change management, user adoption, and training initiatives supporting Microsoft 365 modernization and AI/Copilot adoption.
  • Managing contract financial performance, resource planning, issue resolution, and risk mitigation while ensuring compliance with contractual service level agreements (SLAs).
  • Leading transition, knowledge transfer, and operational readiness activities while maintaining continuity of mission-critical services.
  • Driving continuous improvement through operational metrics, KPI reporting, quality management, and proactive identification of modernization opportunities.

Salary Range: $170,000 - $175,000

General Description of Benefits

About the Company

E

ECS Federal LLC

ECS was founded in 2001 by experienced IT professionals with a commitment to quality processes, people and performance. Led by our Chairman, Roy Kapani, and an experienced executive leadership team, ECS provides our customers with solutions and services that support their critical needs and further mission objectives. This commitment has paved the way for expansive growth, year over year.

ECS gained market share in 2011 in the Department of Defense and Federal spaces through both organic and acquisition growth. In May, ECS completed its first strategic acquisition with the purchase of OAK Management, Inc., a leading provider of marine environmental services, ship systems engineering, maritime consulting and platform acquisition management. The OAK acquisition kicked off ECS’ intention to add tactical acquisitions as a part of its long term strategy to supplement and expand upon organic growth and to build enterprise value. ECS closed out 2011 with the acquisition of Paradigm Technologies, Inc. The Paradigm transaction added approximately 200 employees to ECS’ existing 900+ employees. Paradigm also added new Defense clients for ECS, including the Missile Defense Agency, the Navy’s Program Executive Officer for Integrated Warfare Systems, the United States Marine Corps, and the U.S. Marshals Service.

In 2012, ECS completed the acquisition of iLuMinA Solutions, Inc. iLuMinA brings large-scale Enterprise Resource Planning (ERP) software implementation and infrastructure design and development to ECS’ expanding capabilities.

ECS will continue to invest in corporate infrastructure and quality processes as we grow and enhance our ability to offer professional excellence to both our customers and our employees.

COMPANY SIZE
50 to 99 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.ecs-federal.com/

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