Program Manager

We are seeking an organized, detail-oriented Program Manager / Vendor Coordinator to oversee program compliance, vendor relationships, project coordination, and administrative operations.

Responsibilities

• Manage the day-to-day operations of the Lowe's Home Services Program while supporting additional utility and energy efficiency programs.
• Serve as the primary point of contact between Sunrise Comfort Solutions, Lowe's store management, utility program representatives, and internal teams.
• Maintain relationships with assigned Lowe's stores by conducting regular visits and ensuring displays, marketing materials, and program information are current.
• Ensure each store remains fully stocked with promotional materials, brochures, signage, and lead generation resources.
• Stay up to date on program changes, promotions, sales events, incentives, and new initiatives, and communicate updates to both store personnel and company staff.
• Work closely with Lowe's Store Managers, Assistant Store Managers, Department Supervisors, and associates to strengthen partnerships and increase program awareness.
• Conduct in-store training sessions and "Spotlight" meetings to educate associates on current promotions, products, and referral opportunities.
• Generate and maintain strong relationships with store associates to increase customer referrals and sales opportunities.
• Coordinate marketing events, lead-generation initiatives, and community outreach opportunities within assigned stores.
• Track store performance, referral activity, and program metrics while identifying opportunities for growth.
• Coordinate scheduling and communication between customers, office staff, technicians, auditors, installers, and utility program administrators.
• Provide exceptional customer service by following up with homeowners, store personnel, and vendors throughout the project lifecycle.
• Prepare reports, maintain accurate records, and communicate project updates to management.

Qualifications

• Previous experience in project coordination, vendor management, construction administration, HVAC, or utility programs preferred.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication.
• Experience with Microsoft Office (Excel, Outlook, Word).
• Ability to learn CRM and project management software.
• Detail-oriented with strong problem-solving abilities.
• Ability to work independently while managing multiple deadlines.

Preferred Experience

• HVAC or construction industry experience.
• Utility rebate or energy efficiency program knowledge.
• Familiarity with Housecall Pro, Snugg, CompanyCam, or similar software is a plus.

Sunrise Comfort Solutions located in West Chester Pennsylvania is looking for a HVAC Service Tech that our looking to grow their career in the HVAC industry. If you are the type of person that has a high attention to detail and is looking to expand your knowledge and skillset, we want you. We are a fast growing company that is new to Chester County but not new to HVAC, having been in business since 2006 and rapidly expanding each year. If you are looking for competitive pay, some benefits that include paid vacations and healthcare, along with continual education and certification training to ensure you are at the top of the industry, we are the company for you. If you are looking for a job, keep looking, if you are looking for a career with upward mobility and multiple business segments you can migrate to, call us. We are looking for just a top employee to join our team, if you think you this sounds interesting contact us, you will be glad you did.