Program Manager with Mortgage domain experience

Q1 Technologies, Inc

Fort Washington, PA

JOB DETAILS
SKILLS
Acceptance Testing, Agile Programming Methodologies, Application Programming Interface (API), Artificial Intelligence (AI), Artificial Intelligence (AI) Programming Languages, Atlassian JIRA, Auditing, Budget Management, Budget Reporting, Cross-Functional, Data Management, Data Modeling, Equal Credit Opportunity Act (ECOA), Fair Lending, Federal Housing Administration (FHA), Freddie Mac (FHLMC), Kanban, Leadership, Learning Management System (LMS), Loan Origination, Loan Structuring, Maintain Compliance, Metrics, Modeling Languages, Mortgage, Performance Metrics, Project/Program Management, Regulatory Compliance, Reporting Skills, Residential Mortgages, Return on Investment (ROI), Risk, Risk Management, Risk Modeling, Scrum Project Management and Software Development, Secondary Markets, System Architecture, Technical Operations, Time Management, Underwriting
LOCATION
Fort Washington, PA
POSTED
30+ days ago
Job Title: Program Manager with Mortgage domain experience
Duration- Fulltime Permanent
Location: Fort Washington, PA 19034(Onsite from Day1)
Job Description:
Skill: Program Manager with mortgage domain skills

Must Have Technical/Functional Skills:

Program Management:

Mortgage Domain Expertise:

  • Comprehensive knowledge of the US Residential Mortgage lifecycle: Origination, Processing, Underwriting, and Closing.
  • Deep understanding of Client/Freddie Mac guidelines, FHA/VA requirements, and private investor overlays.
  • Familiarity with mortgage document types (Income, Asset, Tax, Collateral) and their validation logic.
Technology & AI Literacy:
  • Strong conceptual understanding of Generative AI, Large Language Models (LLMs), and Intelligent Document Processing (IDP).
  • Experience with Agile delivery frameworks (Scrum/Kanban) and tools like Jira/Confluence.
  • Ability to discuss technical data contracts and system architecture with engineers while translating impact to business users.
Roles & Responsibilities:

Gen-AI Program Oversight & Delivery:
  • Lead the implementation roadmap for Gen-AI based Mortgage IDP (extracting data from 1003s, paystubs, W2s, etc.) and Gen-AI assisted underwriting.
  • Define program scope, milestones, and success metrics (KPIs) focused on reducing Turnaround Time (TAT) and improving "Right First Time " ratios.
  • Manage cross-functional workstreams, ensuring technical development aligns with the specific nuances of mortgage credit policy and secondary market requirements.
Underwriting & IDP Strategy:
  • Supervise the integration of Gen-AI modules into existing Loan Origination Systems (LOS) and Loan Management Systems (LMS).
  • Manage dependencies between data ingestion, AI model processing, and downstream automated decision engines.
  • Oversee API-led integrations with third-party providers (Bureaus, VOE/VOI, Appraisal vendors).
Compliance, Ethics & Governance:
  • Define end-to-end flows: application intake KYC/AML bureau pulls documentation underwriting approval disbursement.
  • Specify API/integration requirements with bureaus, KYC providers, appraisal systems, e-sign, and payment gateways.
Compliance & Controls:
  • Ensure all Gen-AI solutions adhere to Fair Lending acts (ECOA, HMDA) and internal risk & control frameworks.
  • Partner with Legal and Compliance to manage AI-specific risks, including model bias, data privacy (PII), and "Explainable AI requirements for adverse action notices.
Stakeholder Management:
  • Act as the primary point of contact for executive leadership, providing transparent reporting on budget, risks, and ROI.
  • Facilitate high-level workshops to align Underwriting, Risk, Operations, and Tech teams on the AI product vision.
Quality & Performance Validation:
  • Oversee User Acceptance Testing (UAT) specifically for AI model accuracy and "confidence score " thresholds.
  • Validate that Gen-AI outputs consistently meet the rigorous accuracy standards required for mortgage auditing and securitization.

About the Company

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Q1 Technologies, Inc

Q1 consists of experienced and recognized experts providing the capability to respond to market demand in order to provide professional services for our clients including Enterprise software implementations, application integration and technical / functional support.

Q1 has steadily grown into a Quality IT services and solutions organization with the average experience of our team being over 10 years. We have continuously met or exceeded client expectations by delivering professional services and project implementations on time and under budget to help clients truly recognize return on investment.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Computer/IT Services
FOUNDED
1990
WEBSITE
http://q1tech.com/