Program Manager, Workforce Development, Aging and Community Services
Salary
$117,374.16 - $182,540.88 Annually
Location
Los Angeles County, CA
Job Type
Full time
Job Number
AG8194B-R
Department
AGING & DISABILITIES
Opening Date
09/22/2026
Closing Date
9/28/2026 5:00 PM Pacific
Position/Program Information
EXAM NUMBER
AG8194B-R
TYPE OF RECRUITMENT
We welcome applications from anyone.
WHEN TO APPLY
We will be accepting online applications from Wednesday, September 23, 2026, at 8:00 a.m. (PT) until Monday, September 28, 2026, 5:00 PM (PT).
All applications must be received before 5:00 p.m. (PT) on Monday, September 28, 2026, to be accepted.
WHY WORK FOR US?
The Aging and Disabilities Department (AD) serves the growing population of older adults, dependent adults, and individuals with disabilities in Los Angeles County. The department offers a broad range of services aimed at fostering dignity, independence, and overall well-being. Through compassionate and intentional support, AD ensures that individuals can live fulfilling lives within their communities, maintaining the highest quality of life possible. We partner with non-profits, community-based organizations, commissions, and other government agencies to provide services such as social, educational and recreational services, training and education programs, accessibility services, wellness and nutrition programs, emergency preparedness and response programs, home-delivery meal services, in-home visiting programs, crisis intervention, legal services involving fraud, abuse, neglect, exploitation, and other issues that pertain to the older and dependent adults in the community.
Essential Job Functions
Plans, organizes, assigns, and coordinates the work of the organizational unit, resolving policy issues and problems as they arise.
Advises department administration on policy issues involving the work of the organizational unit.
Has responsibility for major administrative functions such as budget, accounting, personnel, or internal support services.
Develops and implements solutions to complex problems of organization, budget, personnel, or procedures that occur within the Program Managers area of responsibility.
Plans, organizes, and directs the work of subordinate staff in: Development of comprehensive plans and service priorities for Departmental programs; Development of contractor selection and contracting systems; Management of contract monitoring and compliance mechanisms; Working with advisory bodies and the public to elicit the opinions and advice of these interested parties.
Directs Senior and Service Center managers and staff in the delivery of direct services to the public.
Formulates recommendations of departmental policies and procedures.
Maintains liaison with a variety of officials, agencies, and organizations in complex or high level matters concerning the Department.
Coordinates the work of the organizational unit with that of other County departments and divisions.
Represents the department before subcommittees and full meetings of various advisory councils, workshops, conferences, and meetings of special committees.
For more information, please view the classification specification: Program Manager, Workforce Development, Aging and Community Services
Requirements
REQUIREMENTS TO QUALIFY
OPTION 1
One (1) year of experience at the level of Los Angeles Countys class of Project Supervisor, Community Services*, or higher, responsible for the development and/or implementation of community development and older adult services or related programs.
OPTION 2
Three (3) years of experience at the level of Los Angeles Countys class of Community Center Director I*, or higher, one (1) year of which must include supervision during the last three (3) years, participating in the development and/or implementation of community development and older adult services or related programs or in departmental administrative support functions.
OPTION 3
Three (3) years of experience in a highly responsible administrative capacity analyzing and making recommendations for the solution of problems of organization, financial services, human resources, or information technology, one (1) year of which must have been at the level of Los Angeles Countys class of Administrative Services Manager III*,directing or assisting in directing an administrative, human resources, financial services, or information technology program unit in the service of Los Angeles County.
Special Requirement Information
Community development and older adult services or related programs refers to organized programs designed to address community needs or provide services to older adults and other targeted populations. Such programs may include, but are not limited to, community engagement and outreach, older adult services, social or supportive services, health and wellness programs, educational or recreational programs, resource and referral services, or other programs intended to improve access to services and community well-being.
Highly responsible administrative capacity is defined as administrative work involving substantial responsibility for analyzing, evaluating, developing, and/or recommending solutions to complex organizational, financial services, human resources, or information technology problems, policies, procedures, programs, or operations. Qualifying experience must require the exercise of significant independent judgment, analytical ability, discretion, and responsibility in making recommendations or decisions that affect departmental programs or operations.
Note: You may still qualify even if your job title isn't exactly the same as the ones listed. What matters is that your experience is at a similar level - meaning your job involves similar responsibilities, requires comparable skills and knowledge, and takes place within a similar organizational structure. Please provide a clear explanation of your experience to demonstrate that it is at the appropriate level.
Withhold Information
No withholds will be allowed. Required experience must be fully met and indicated on the application by the last day of filing, and clearly indicated on the application.
Endorsement of County Qualifications
If you're a County employee that performed work that differs from the duties described in your class specification and believe you qualify for this opportunity, please provide verification via official documentation of additional responsibility bonus, out-of-class bonus, temporary assignment bonus or reclassification study with CEO Classification within seven (7) calendar days from the last day of filing. Employees do not need to submit such verification if they hold or have held a position that regularly performs functions in alignment with the requirements.
License
A valid California Class C Driver License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions.
Physical Class
2 - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
Additional Information
OUR ASSESSMENT PROCESS
Once we have identified that you meet our requirements, an invitation regarding the following assessment process will be sent:
Examination Content
This examination will consist of a multiple-choice and simulation assessment, worth 100% assessing:
Applicants must receive a passing score of 70% or higher on the assessment to be added to the
list.
Exam Review
STANDARDIZED MULTIPLE CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.
Transfer of Test Components
If you have taken identical components recently for other exams, your responses may be automatically transferred to this examination. This exam contains test components that might be used on future exams, and your responses could be transferred to that exam.
Test preparation
We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help in preparing for the test, we recommend reviewing all related materials that seem necessary.
Eligibility and Vacancy Information
Applicants who passed the assessment are placed on a list for a period of six (6) months. We will use this list to fill vacancies in the Department of Aging and Disabilities as they occur.
Application and Filing information
We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates.
Please fill out the application completely. Provide relevant job experience including employers name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.
We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.
We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox. It is every applicants responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail.
New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to governmentjobs.com and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses.
Social Security Number
Federal law requires that all employed persons have a Social Security Number, so include yours when applying.
Computer and Internet Access at Public Libraries
For those who do not have access to a computer or the internet, we provide access to complete an application at public libraries throughout the county.
No sharing of User ID, email, and Password
All applicants must file their application online using their own user ID and password. Using a family members or friends login information may erase a candidates original application record.
Anti-Racism, Diversity, and Inclusion (ARDI)
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-Racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.
Testing Accommodation
If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.
Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov
Testing Accommodations Phone: (213) 441-3150
California Relay Services Phone: (800) 735-2922
Teletype Phone: (800) 899-4099
Alternate Teletype Phone:(800) 897-0077
Contact Name: Erika Alcazar
Contact Phone: (213) 349-8006
Contact Email: ealcazar@hr.lacounty.gov or gtung@hr.lacounty.gov
Exam Number: AG8194B-R
COUNTY OF LOS ANGELES
Employment Information
Any language contained in the job posting supersedes any language contained below.
This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.
Equal Employment Opportunity/Non-Discrimination Statement:
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/.
Testing Accommodations for Applicants:
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/.
Fair Chance:
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Employment Eligibility:
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.
Career PathFinder:
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov.
Veteran's Credit:
Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.
For more information on veteran's credit, please visit: https://file.lacounty.gov/SDSInter/dhr/205102_PPG_115.pdf
Revised September 2025
For detailed information, please click here
01
The information you provide on this supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. CHECK YOUR ANSWERS CAREFULLY. Any mistakes you make and/or any incomplete responses you provide in completing these questions will be used to disqualify your application even if you possess the qualifying experience.
Be as specific as possible and include all information requested. Comments such as "see resume or application" will not be considered as a response. All information is subject to verification at any time in the examination and hiring process. Falsification of any information may result in disqualification or dismissal.
02
Many important notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. DO NOT select "off" under Email Preferences within your profile or click "unsubscribe" on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position.
Please add ealcazar@hr.lacounty.gov. gtung@hr.lacounty.gov, noreply@governmentjobs.com, info@governmentjobs.com, talentcentral@shl.com, noreply@proctoru.com, and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.
It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.
03
How many years of experience do you have at the level of Los Angeles Countys class of Project Supervisor, Community Services*, or higher, responsible for the development and/or implementation of community development and senior citizens services or related programs?
04
Please describe your experience that supports your response to Question #3, and include all of the following information:
If you have no experience, then indicate "N/A." Comments such as "see resume or application" WILL NOT be considered as a response.
05
How many years of experience do you have at the level of Los Angeles Countys class of Community Center Director I*, or higher, participating in the development and/or implementation of community development and older adult services, or related programs, or performing departmental administrative support functions?
06
Please describe your experience that supports your response to Question #5, and include all of the following information:
If you have no experience, then indicate "N/A." Comments such as "see resume or application" WILL NOT be considered as a response.
07
If you indicated in Question #5 that you have experience at the level of Community Center Director I*, do you have at least one (1) year of supervision experience, within the last three (3) years participating in the development and/or implementation of community development and older adult services or related programs or in departmental administrative support functions?
08
If you claimed supervision experience in Question #7, please provide ALL of the following information regarding where you gained that experience:
If you have no experience, then indicate "N/A." Comments such as "see resume or application" WILL NOT be considered as a response.
09
How many years of experience do you have in a highly responsible administrative capacity analyzing and making recommendations for the solution of problems of organization, financial services, human resources, or information technology do you possess?
10
Please describe your experience that supports your response to Question #9, and include all of the following information:
If you have no experience, then indicate "N/A." Comments such as "see resume or application" WILL NOT be considered as a response.
11
If you answered as having experience in a highly responsible administrative capacity in Question #9, do you have at least 1 year of experience at the level of Los Angeles Countys class of Administrative Services Manager III* directing or assisting in directing an administrative, human resources, financial services, or information technology program unit in the service of Los Angeles County?
12
Please describe your experience that supports your response to Question #11, and include all of the following information:
If you have no experience, then indicate "N/A." Comments such as "see resume or application" WILL NOT be considered as a response.
Required Question
Employer County of Los Angeles
Address
Los Angeles, California, 90010
Website http://hr.lacounty.gov
| Location | Los Angeles, CA |
| Salary | $117,374.16–$182,540.88 Per Year |
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