Program Manager, Workforce Development

Program Manager, Workforce Development

Department: Workforce Development / Human Resources

Purpose of the Position

The Program Manager, Workforce Development is responsible for designing, implementing, and managing workforce development programs that build skills, strengthen leadership, and support long-term talent growth company-wide. This role ensures employees at all levels-field, management, and leadership-have clear development pathways aligned with The Gallo Way, operational needs, and future workforce demand.

Key Responsibilities

• Develop and implement career progression programming that defines clear growth pathways across field leadership, field operations management, & field service technicians
• Design, launch, and manage leadership development programs
• Manage and expand apprenticeship programs to support skilled trade development and workforce readiness.
• Oversee internship programs that build early talent pipelines and support conversion to full-time roles.
• Collaborate with partners across Gallo Mech & Gallo Mechanical Services to implement Gallo University as the enterprise-wide training program
• Track program participation, outcomes, and effectiveness to continuously improve impact and scalability.

Preferred Qualifications

• 5+ years of experience in workforce development, training, or leadership development, preferably in construction or a field-based environment preferred
• Experience building career pathways, leadership programs, apprenticeships, or internship programs.
• Strong understanding of field operations and trade progression.
• Proven ability to collaborate across operations, HR, and leadership teams.

Success Metrics

• Deliver clear, scalable career progression and development programs aligned to business needs.
• Build a strong pipeline of ready foremen, superintendents, and future leaders through effective field leadership development.
• Strengthen apprenticeship and internship programs, increasing skill readiness and conversion to full-time roles.
• Improve manager and leadership capability through practical, widely adopted development programs.
• Partner closely with operations to ensure workforce development supports growth, retention, and long-term readiness.

About Gallo Mechanical

Founded in 1945, Gallo Mechanical is a premier mechanical construction and service provider headquartered in New Orleans, bringing more than 80 years of experience delivering mission-critical HVAC and plumbing solutions across the Southeastern United States-from Houston to the Carolinas. Guided by its values of family, service, and performance, Gallo maintains an unwavering commitment to its people and proudly serves healthcare, hospitality, education, industrial, and high-tech markets with a strong focus on safety, quality, and customer satisfaction.

Inclusive Employer

Our number one focus will always be our people. Gallo Mechanical welcomes employees from varied backgrounds and walks of life, and it's reflected in our diverse community. Gallo Mechanical is proud to be an equal opportunity employer and is committed to administering personnel actions, including hiring, training, promoting and compensating its employees, without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.

In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job related disability, or any other protected group status.

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