Program ManagerTraining Lead

Program ManagerTraining LeadChicago IL Remote Hybrid Detroit MIProject Management Full Time On-Site On-siteapply for this job

Program ManagerTraining LeadEmployment Type Full TimeDepartment Project Management

Here at CGS we are seeking a Program MangerTraining Lead to assist with the design development and delivery of training for internal and external audiences for a government client.CGS brings motivated highly skilled and creative people together to solve the governments most dynamic problems with cutting-edge technology. To carry out our mission we are seeking candidates who are excited to contribute to government innovationappreciate collaboration and can anticipate the needs of others. Here at CGS we offer an environment in which our employees feel supported and we encourage professional growth through various learning opportunities.

Skills and attributes for success

• Review draft Training Plans and collaborate with the transformation readiness team to finalize. -Design develop and deliver substantive and role-based training as defined in the VCF Transformation Training Plan and summarized above. The system integrator will provide test scenarios and myVCF system screenshots to inform the training materials.
• Design develop and co-deliver VCF Substantive training for VCF staff on end-to-end claims lifecycle processes. Substantive training includes curriculum and standardized materials related to policies and procedures for claim review claim administration quality control and payment. The content for these training modules will be provided by VCF subject matter experts. These same experts will co-deliver the training with the support of this vendor training team. This training which will be delivered as instructor led in-person and virtually will be delivered to approximately 10-75 VCF staff members depending on the subject matter of the training.
• Design and create user-friendly professional quality graphics and communication media for How-To Guides website content and other communications vehicles necessary to inform and educate the public law firms and VCF staff about VCF Transformation and the related process and system changes.
• In partnership with the VCF team and the system integrator provide support to staff to ease the transition and ensure a successful rollout of the transformed claim review and operational processes. The selected vendor will work with the VCF Transformation Readiness Team to determine the overall training schedule and timeline
• Design and develop myVCF system training using training materials delivered by the myVCF System Integrator.
• Design and develop communication materials for internal and external audiences. Support the design and development of internal and external communications as directed by the VCF. This includes development of PowerPoints handouts and supporting the planning and execution of focus groups.
• Submit for approval by VCF all communications and training materials and track the materials through the approval process to ensure that they are appropriately prioritized and any necessary adjustments are made.

Qualifications

• Ability to design and develop comprehensive training approach curriculum and materials including manuals tutorials and e-learning modules
• Minimum of 5 years experience developing training for clients
• Strong leadership skills to manage and guide the training team coordinate overall schedule and activities with the VCF Transformation Readiness Team Lead and communicate updates to VCF leadership
• Ability to manage multiple concurrent training workstreams ensuring quality on-time deliverables
• Bachelors degree in a relevant field required
• Minimum of 7 years experience managing training and communications teams and schedules to achieve successful outcomes
• Experience with Salesforce preferred
• Must have experience using Adobe Captivate for training development
• Ability to obtain a Public Trust clearance.
• Must be a United States citizen.

Our commitment Contact Government Services CGS strives to simplify and enhance government bureaucracy through the optimization of human technical and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years weve been growing our government contracting portfolio and along the way weve created valuable partnerships by demonstrating a commitment to honesty professionalism and quality work.

Here at CGS we value honesty through hard work and self-awareness professionalism in all we do and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore we offer a comprehensive benefits package.

• Health Dental and Vision
• Life Insurance
• 401k
• Flexible Spending Account Health Dependent Care and Commuter
• Paid Time Off and Observance of StateFederal Holidays

Contact Government Services LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

Join our team and become part of government innovation

Explore additional job opportunities with CGS on our Job Boardhttpscgsfederal.comjoin-our-team

For more information about CGS please visit httpswww.cgsfederal.com or contactEmailemailprotectedCJ180000 - 200000 a year

We may use artificial intelligence AI tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.apply for this job